Job Description

"To be the most loved everyday food and groceries destination!" - that\'s our mission at foodpanda (small \'f\').

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores - foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives.

Our Regional Finance Team is seeking a highly motivated AR Associate to manage the end-to-end Accounts Receivable processes for both MY and HK, involving calculation, billing, monitoring balances, managing queries, report generation and analysis for multiple countries. To be successful in this role, you are required to be nimble, able to multitask, have a positive & proactive mindset and constructively challenge the status quo and collaborate/communicate effectively across multiple geographies. The AR Associate will be reporting to the AR Service Delivery Manager and is based in the Foodpanda Shared Services team in Malaysia.

Responsibilities:

• Assist on preparation of Rebates Calculation and excel breakdown to support the rebates final amount
• Post invoice and journal entries related to AR transactions
• Issuing invoices to suppliers/customers with the excel breakdown by brands as support
• Resolve and address customer/supplier complaints, disputes and other queries
• Monitor customer/supplier accounts for non-payments, delays and other irregularities
• Assist on preparation of AR Aging and Bad Debt Expenses
• Managing generic email handling queries from suppliers
• Work with the R2R Team on projects assigned to improve processes and support when it comes to cash application
• Assist team members on AR collections
• Ad hoc tasks assigned from time to time

Requirements:

• Bachelor\'s Degree in Business Administration, Finance, Management Accounting, Accountancy or Accounting Technology.
• 1 to 2 years of experience in Accounts Receivable in a BPO and Shared Service environment. Fresh graduates are also welcomed.
• Hands-on experience with ERP systems such as SAP Hana and other invoicing/ticketing systems will be an added advantage but not required.
• Strong communication skills with the ability to bridge language barriers - you must be able to work collaboratively with a diverse group of people.
• Comfortable working in a fast-paced environment with tight deadlines.
• Languages : English, Cantonese & Traditional Chinese

What we offer:

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.

Foodpanda