Job Description

As a LIFE company, our customers are at the heart of all that we do. Being one of Asia\'s leading insurer for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and Involvement - from the way we treat every customer relationship with honesty and transparency, to our proactive approach of delivering the best possible solutions in both life and general insurance.

Integrity, Initiative, and Involvement is what guides us. It is what makes us do the right thing, take the lead, and choose \'we\' over \'me\'. Our mission is to make life great for our customers because we understand what matters most to them, and we know how to help them protect it.

As a purpose-driven organisation committed to providing the best service and support to our policyholders, we are seeking an experienced professional to join our team as Associate, Business Support (GEGM Melaka Branch)

The Role

• Customer Service incl. all attending incoming enquiry, submission and business related request from both walk-in and call-in
• Bridge business document between departments i.e. document incl. payment batching to GELM
• Ensure quality submission -document / payment received are in proper order and, properly processed ( within expectation )
• Ensure risks accepted within authority limit and/or guidelines and also, meeting Company\'s risks appetite

• Degree in business and/or any relevant field
• Good communication skills both in verbal and written
• Fresh graduate are encourage to apply
• Minimum of 2-3 years of working experience in related field
• Ability to work independently with minimal supervision

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