Associate, Client Acceptance

Johor, Malaysia

Job Description


A powerful combination

It\'s never been a more exciting time to join our organisation. Tricor and Vistra have now merged to form one organisation, which means we\'re now a powerhouse of over 9000 colleagues in 50+ jurisdictions across the globe. We\'re seizing the opportunity to create a purpose-led organisation that will unlock significant value for our business, our clients, and our people.

We have an exciting opportunity for you to join our team as Associate, Client Acceptance. Reporting to the Senior Manager, Client Acceptance Team, this full-time and permanent position is based in Johor Bahru, Malaysia and offers regional coverage, allowing you to make a significant impact to our team and its\' growth.

The position will be supporting the onboarding of clients by completing document collection, checks on accuracy and completeness of documents, conducting name screening and KYC checks as per our global and local KYC requirements. As part of the client lifecycle, the position will also be responsible to conduct periodic reviews/trigger review of clients, and this includes daily screening of client data against Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF) and any other compliance/regulatory requirements.

Key responsibilities:

  • Collection of documents from clients for purposes of onboarding, trigger review and or periodic review processes by using the agreed list of documents.
  • Track work status and regularly chase clients or relevant parties to ensure service delivery requirements are met.
  • Perform checks for completeness of documents submitted by clients and follow-up on any delays and deficiency on KYC documents.
  • Perform name screening and searches on prospective and existing clients and payee using the approved screening tool/platform.
  • Conduct due diligence and background checks on adverse findings e.g. via Google/Baidu searches.
  • Provide appropriate documentation for name screening alerts generated from ongoing monitoring
  • Liaise with relevant teams for additional information and escalate true hits to respective stakeholders
  • Perform, review and clear transactional and name screening alerts
  • Ensure adherence to standards and procedure
  • Perform any other ad-hoc tasks and project work as assigned
Key requirements:
  • Effective client-handling skills
  • Strong verbal and written communication skills.
  • Sound analytical and research skills with meticulous attention to detail
  • Excellent time management, good organisation skills and multi-tasking skills
  • Ability to work independently with minimal supervision, and to excel under pressure for meeting any tight deadlines
  • Traditional Chinese and Simplified Chinese language skill is an added advantage.
Company Benefits:

At our Malaysia office, we believe in putting our employees\' well-being first! We offer a flexible hybrid working arrangement.

Additionally, we provide comprehensive medical insurance and dental coverage, wellness reimbursement, and competitive leave entitlement to support your well-being and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications such as ICSA, CPA, STEP, ACCA, MIA etc. in ensuring you stay ahead in your field.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!

Location:

Johor, MY

Vistra

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Job Detail

  • Job Id
    JD981678
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johor, Malaysia
  • Education
    Not mentioned