Job Description

Where you fit This role requires a results-focused team player, with strong communication skills both written & verbal. He/She must be able to work under tight time pressure whilst still maintaining high standards of work. Ability to deal with conflict effectively and challenge the business when necessary. Knowledge of MI and Business Support, to advise and support business decisions. He/She should possess strong commercial acumen to be able to support the sales organisation in credit matters. He/She must be credible and be able to negotiate effectively with customers and their professional advisors face to face at the highest level within their organization whilst valuing the customer relationship wherever possible. What\'s the role?

• Responsible for the risk assessment of customers and the establishment of credit limits, the analysis of the overall credit exposure, the recommendation of terms of credit and the negotiation and management of security necessary to support higher risk exposures.
• Perform detailed financial analysis of customer financial statements for development of a risk profile of each customer using analytical results to establish credit limits within designated authority level and prepare analysis write-up to obtain necessary approval for decisions exceeding designated authority level.
• Actively support the sales account holders in credit issues.
• Made informed credit decisions based on thorough analysis and evaluation of creditworthiness.
• Review credit applications, credit terms, and credit limits to ensure adherence to established guidelines.
• Ensure compliance with credit policies, procedures, and regulatory requirements.
• Provide support to the Credit Assessment Supervisor/Manager/Country Credit Manager as required.
• Responsible for the re-assessment of creditworthiness of customers based on re-evaluation triggers, and timelines.
• Provide evidence for authorized approval for the release of blocked orders in respect of credit.
• Collaborate with stakeholders, including sales teams, legal departments, and risk management, to evaluate complex credit structures and negotiate credit terms. Communicate credit decisions and provide rationale to relevant parties.
• Maintain and foster good working relationships with customer operations, Sales, the business and with relevant FO business partners.
• Perform tasks and monitoring of resolution in accordance with the defined SLA.
• Contribute ideas on process enhancements/improvement.
• Identified operational excellence by objective results, trainer\xe2\x80\x99s assessments, and management evaluation
• Shows willingness to accept responsibilities assigned and in fact displays eagerness to succeed

Role requirement

• Degree in Accounting or any related Finance/Business course
• Good knowledge of financial statements
• Credit knowledge is an added advantage.
• Fresh graduates are encouraged to apply.
• Excellent interpersonal and communication skills
• Team player

Company Description Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world. SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia, Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enable Shell to operate in a global competitive and ever-changing business environment. Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell to operate in a global-competitive and ever-changing business environment. An Innovative Place to Work There\xe2\x80\x99s never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change. Join us and you\xe2\x80\x99ll add your talent and imagination to a business with the power to shape the future \xe2\x80\x93 whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently. An Inclusive & Progressive Place to Work To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we\xe2\x80\x99re nurturing an inclusive environment \xe2\x80\x93 one where you can express your ideas, extend your skills and reach your potential.

• We\xe2\x80\x99re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply and we\xe2\x80\x99ll take it from there.
• We\xe2\x80\x99re closing the gender gap \xe2\x80\x93 whether that\xe2\x80\x99s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We\xe2\x80\x99re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We offer several flexible working arrangements subject to business requirements for our employees to help support work-life balance.

A Rewarding Place to Work Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice. Our CARE benefits are mindfully curated to promote Eco Living, overall Wellbeing, Personal Growth and Caring for our loved ones. We\xe2\x80\x99re huge advocates for career development. We\xe2\x80\x99ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.