Associate Director Investor Services

Kuala Lumpur, Malaysia

Job Description


SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world\'s largest institutions to local firms, manage and account for their investments using SS&C\'s products and services. Overview SS&C is one of the leading Hedge Fund administrators globally with a fast growing Asian presence, leveraging advanced technology and industry expertise to deliver services to meet our clients\' business objectives. Manager in Investor Services team are responsible to provide a spectrum of Transfer Agency servicing to our clients. Individual appointed to this position will have to deliver the highest service level to clients and ensuring compliance with internal policies and procedures. Key Responsibilities Process the dealing order and tax document submitted by the investors, issue transaction contract note and monthly statement; Obtain and review KYC document from investor and make sure they are in compliance with the relevant regulatory requirement; Ensure all the fund settings, investor and transaction records are up-to-date and accurate all the time. Process settlement instructions received from investors and fund managers; Proactively follow up with investor on any outstanding documents; Deliver all the required reports to fund managers as per the agreed timeframes; Timely response to the enquiry from fund managers, investors and auditors etc; Facilitate any client\'s request on new fund launch CREDENTIALS Minimum 8 years experience in Transfer Agency/Investor Services; preferably in hedge funds; Excellent communication and client services skills, ability to work within a team toward timely and accurate production; Able to work under pressure and willing to work overtime. Fluent in written and spoken English. Mandarin / Cantonese speaking will an added advantage; Fresh Graduates with Bachelor\'s degree in finance/banking/investment/international finance are encourage to apply Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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Job Detail

  • Job Id
    JD1007569
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned