Job Description

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you\xe2\x80\x99re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title Associate Director, Middle Office



What will you do?

• The Middle Office team is responsible for the provision of outsourced Middle Office services on behalf of our clients. RBC I&TS\xe2\x80\x99 Middle Office service offering spans across four distinct modules, namely, Trade Management, Collateral Management, Corporate Actions and Investment Book of Records.
• In this role, you will have BAU responsibility for key tasks/functions in the regional Middle Office team in Malaysia, forming an integral part of our Global Operating Model in providing operational support in all major time zones. You will participate and support a range of tactical and strategic initiatives aligned to the global Middle Office product strategy and operating model. Additionally, you will work closely with the Middle Office Product team to tailor our services ensuring we meet our client\xe2\x80\x99s needs today and in the future.
• In this role, you will have day-to-day responsibility for the Middle Office team and the associated clients MO supports. The timely/accurate management of Client trades, managing BAU Operational Risk and ensuring high level of client service/experience and the cornerstones of MO Operations.
• Reporting to regional Middle Office Director in Malaysia (as well as dotted line into Director in Canada) the role will be to ensure all client deliverables are met, find efficiencies in current processes and reduce overall risk by standardizing processes across the teams\xe2\x80\x99 functions.
• You will identify, manage and lead quality initiatives in an effort to enhance the service we provide to our clients, via both internal and external service and client groups. The successful candidate will establish and implement improved controls in order to maintain the integrity of the groups functions and achieve high standard levels expected by our clients
• You will need to develop, own and drive relationships throughout the Middle Office value chain from Client Coverage, Operational Risk, Client Experience, Product, Technology all the way
• You will support the accelerated growth of MO across all modules and ensure the required business continuity and resiliency

What do you need to succeed?

Must-have

• 10-15 years\xe2\x80\x99 financial services industry experience in an operations environment
• Understanding of core Middle Office Operations / Transaction flow
• Superior interpersonal & networking skills with a proven track record of dealing with clients, industry associates, senior management, colleagues & staff. Detailed risk and performance management

What\xe2\x80\x99s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

Job Summary

Address: Cyberjaya, Selangor, Malaysia

City: MYS-SELANGOR-CYBERJAYA

Country: Malaysia

Work hours/week: 40

Employment Type: Full time

Platform: Wealth Management

Job Type: Regular

Pay Type: Salaried

Posted Date: 2023-03-03-08:00

Application Deadline: 2023-03-31-07:00

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.

Royal Bank of Canada