Job Description

Job Summary
This role could be based in India and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, please ensure that you select a country where the role is based.
Third Party Resilience forms part of the Group's overall resilience capability that is centred upon the services supplied by Third Party providers that support the Group's services. This component to resilience has become increasingly important over the years with the focus that regulators are placing upon firms having approach controls and governance in place to protect their services.
The role-holder will support to set and maintain Third Party Resilience requirements within the Group's Resilience Standards as well as ensuring Third-Party Resilience deliverables are managed across the Bank.
The role-holder will work closely with key stakeholders across TPRM, SCM, Legal, Business and all Resilience Processes, including the Operational Resilience programme to ensure effective delivery of Third Party Resilience activities.
Key Responsibilities
Strategy

• Provide support in management of the delivery of processes, and controls of Third Party Resilience, aligned with the Bank's global strategic direction and with regulatory requirements.
• Provide support in digitisation and transformation activities to drive the Third-Party Resilience of the Bank, including but not limited to tooling, processes, and continuity management.
• Provide support in requirement analysis, design functional specifications and get agreement from various stakeholders on the solution and design while complying with existing standards, guidelines, and processes.
• Provide support in verifying that the user requirements are achievable and support business users during UAT and post-implementation phases.
• Provide support in maintenance of Third Party Resilience requirements across various Standards, Guidelines, Procedures.

Business

• Provide support in the implementation of Group regulations relating Third Party Resilience in support of the Operational Resilience of the Group.
• Provide support in developing a framework understand of Third Party dependencies across the Bank's IBS, together with sound validation practices.

Processes

• Provide support in standardisation of Third-Party Resilience procedures across all disciplines - Ops Res, BCM, CM, OCIR and IT Resilience.

People & Talent

• Promote new thinking, creative solutions to ensure timely and effective delivery of the programme milestones including management of financial and operational risks.
• Be a self-starter who can initiate and successfully drive programmes and projects to completion with little management supervision.

Risk Management

• Provide support in design and implement new controls and metrics as required, including training to Resilience Risk and governance team for execution.
• Provide support in building and maintaining an effective risk and control framework to identify and mitigate Third Party Resilience risks inherent to Third-Party processes.
• Provide support to define minimum standards of controls and metrics to enable businesses and functions to manage Third Party Resilience risks.
• Provide support to monitor, and review the performance of Third Party Resilience controls within Group Resilience Processes, including review and challenge of 1LOD implementation of processes and controls
• Provide support in design and implementation of new controls and metrics as required, including training to Resilience Risk and governance team for execution.
• Provide support in annual review Third Party Resilience Risk Appetite metrics as part of OTCR RA review cycles, engaging with Head of Resilience Risk as required.
• Provide support in closure of Third Party Resilience related issues and actions in M7 and engage with OTCR 2LOD relating to any resulting risk exposure.
• Provide support in closure of GIA Issues and Treatment Plans where applicable and ensure completion of supporting actions.
• Provide support for Audit / Regulatory Inspection as required.
• Provide support in periodic review of Contingency Planning Legal Practice Note and ensure they are in sync with latest regulatory requirements.

Governance

• Perform periodic reporting on Third Party Resilience Landscape, Heatmap and Dashboards, including but not limited to TPCP completion and test status.
• Support preparation of materials from Third Party Resilience perspective to provide updates at risk and governance forums:

o Group Third-Party Risk Management Committee
o IGA Programme Operational Forum
o Resilience Governance & Oversight Forum
o Operational Resilience Working Group
o Operational Resilience programme steering committee
Regulatory & Business Conduct

• Awareness and understanding of the PRA regulatory framework in which the Group operates, and the regulatory requirements pertaining to Third Party Resilience under PRA SS1/21 and PRA SS2/21.
• Awareness and understanding of key regulation from local markets e.g. MAS, HKMA, BaFin and the applicability of these regulations across Third Party Resilience procedures.
• Support Group Resilience, Resilience Geographies, SCM and TPRM with key regulatory submissions.
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Global Head, Resilience
• Process Heads, Group Resilience
• Regional and Cluster Heads, Resilience Geographies
• Operational Resilience Programme
• Continuity Management SMEs
• OCIR SMEs
• IT Resilience SMEs
• CIB and WRB Governance Teams
• CIB and WRB Business Resilience Leads
• TPRM (Group and Country)
• SCM Group, Risk and Governance
• SCM Tooling and Product Owner Teams
• TTO Vendor Management
• TTO DDO
• Climate Risk
• Legal (Group and Country)
• FFG Programme
• SC Ventures
• OTCR Head of Resilience Risk
• OTCR Group Resilience SME
• Group Internal Audit

Other Responsibilities
Embed Here for good and Group's brand and values in TTO COO; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Support any change management initiatives which impact on Third-Party Resilience though the provision of advice and guidance as well as ensuring an effective control environment is maintained.
Qualifications

• EDUCATION: Bachelor's degree or above in Management, Finance or similar
• TRAINING : Minimum 2 years working experience covering operational / business resilience in financial institutions
• LANGUAGES: Fluent written and spoken English

Skills and Experience

• Third-Party Resilience
• Risk Management and Governance
• Operational Risk
• Strategy and Planning
• Project Management
• Financial Services Industry

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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