Job Description

Selangor, Malaysia
Job Family Group: Information Technology (IT)
Worker Type: Regular
Posting Start Date: July 16, 2025
Business unit: Projects and Technology
Experience Level: Early Careers
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Purpose & Accountabilities
The Document Controller is responsible for implementing and maintaining effective document control procedures throughout the project. This includes managing technical data, procedures, and engineering drawings through the Electronic Document Management System (EDMS), ensuring metadata accuracy, and performing quality checks.
Key responsibilities include:

• Ensuring all Asset Documentation--both Site Critical Documents (SCD) and Non-SCD--is captured, controlled, and auditable in compliance with regulatory and internal standards. Documentation will originate from three primary workstreams: Projects, Reliability & Integrity, and Maintenance Execution.
• Enforcing document control standards and procedures to maintain consistency and compliance.
• Managing the EDMS to ensure efficient document tracking, process optimization, and development of KPIs to measure performance.
• Supporting the digital transformation of Asset Information Management, particularly in the integration of Digital Twin solutions.
• Overseeing the management of critical asset information, including but not limited to:
• SCDs: PEFS, C&E Diagrams, HACD, Plot Plans, Design Basis Data, Safeguarding Memoranda, Master Alarm Database, Electrical SLDs with Arc Flash Studies, and various PCD diagrams (Inventory, Physical, Architecture, Logical, Dataflow).
• Non-SCDs: Supporting documents essential for asset lifecycle management.

Key Responsibilities:

• Team Collaboration- Collaborate with Facility Engineers, EMS Program Manager, Engineering, and Project Teams to ensure efficient and compliant document management processes.
• Quality Assurance- Conduct quality checks on all incoming documents per Asset Document Management standards. Enforce naming conventions (USP SDX) and return non-compliant submissions for correction. Track, monitor, and close document turnovers as required.
• Subject Matter Expert - Document Management Systems-Maintain and support the EDMS, provide user training, troubleshoot issues, and lead system improvements. Advise stakeholders on implementing document control procedures and ensure alignment with the Information Management Plan.
• Legacy System Reconciliation- Identify and resolve data discrepancies across legacy systems (AIM-EDMS, SharePoint, Pipe CW, physical records) to align with current SDx standards and ensure accurate migration to EDMS.
• EDMS & CMMS Integration- Ensure seamless interface between EDMS and CMMS. Manage system access, user support, process improvements, and collaborate with Super Users and technical teams to enhance SDx functionality.

Qualifications & Experience

• Experience: 2-4 years in Data and Document Control within Major Capital Projects/Assets, with exposure to EPC interface management.
• Systems & Tools: Proficient in EDMS platforms such as Hexagon SDx (preferred), ASSAI, Bentley, and SharePoint. Hands-on experience with Engineering Data Warehouses (e.g., Bentley, AVEVA, SPF).
• Database Skills: Proven ability to write and manage databases (SQL, Oracle); experience with ETL processes and automation to reduce manual tasks.
• Engineering Data Knowledge: Familiar with cross-discipline engineering data, including business data models, spare parts processes, and Maintenance Management System (MMS) build processes.
• Standards & Specifications: Understanding of E2E Engineering IM Scope of Work, Information Specifications, CFIHOS/DEP, and EIS.
• Analytics & Automation: Working knowledge of tools like Power BI, Alteryx, and Python for data analysis and reporting.
• Collaboration: Experienced in working within geographically dispersed, multicultural teams in virtual environments.
• Communication: Strong written and verbal communication skills.
• Industry Insight: Good understanding of Upstream, Downstream, Integrated Gas, and Renewables business operations.

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Company Description
Shell Business Operations (SBO) is a chain of operational centers that form an integral part of Royal Dutch Shell. We influence business development for Shell globally, enabling the work of 93,000 employees in over 70 countries across the world.
SBO Kuala Lumpur is home to 11 different functions that support Shell within the Southeast Asia, Oceania, and Middle East region. Housing more than 2000 employees, SBO Kuala Lumpur is focused on driving excellent corporate performance that enable Shell to operate in a global competitive and ever-changing business environment.
Shell Business Operations (SBO) Kuala Lumpur is focused on driving excellent corporate performance in Contracting and Procurement, Creative Solutions, Customer Operations, Finance Operations, Human Resource, Information Technology, Legal Operations, Retail Centre of Excellence, Supply Chain, Technical Asset Operation and Upstream Transformation. We enable Shell to operate in a global-competitive and ever-changing business environment
An Innovative Place to Work
There's never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.
Join us and you'll add your talent and imagination to a business with the power to shape the future - whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently
An Inclusive & Progressive Place to Work
To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we're nurturing an inclusive environment - one where you can express your ideas, extend your skills and reach your potential.
? We're creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we'll take it from there.
? We're closing the gender gap - whether that's through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
? We're striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity
A Rewarding Place to Work
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice
We're huge advocates for career development. We'll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.