Job Description

General Information

Job ID
31991
Location
Kuala Lumpur, Malaysia, Malaysia
Work Types
Full Time, Permanent
Categories
Client Payroll, Human Resources

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted on our career website

About TMF Group

TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. As we're a global company with 11,000+ colleagues based in over 125 offices across 87 jurisdictions, we actively seek out people with the talent and potential to flourish at TMF Group, whatever their background, and offer job opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all.

Discover the Role

To provide accurate payroll processing of assigned payroll clients ensuring all processes are executed in a


timely, efficient manner maintaining a high degree of confidentiality and sensitivity of information. Contribute to the profitable growth and development of the TMF Group by creating and maintaining strong and trusted customer relationships.

Key Responsibilities

Keep informed of developments on regulatory issues/changes that affect the business and ensure compliance at all times Assist the Team Lead to define payroll standards and conduct workflow planning/prioritisation in order to optimise payroll team performance. Provide guidance to, and share knowledge with, TMF colleagues/team members relating to payroll specialisation Ensure clients are provided with a high level of technical payroll service and support: Maintain permanent contact with clients on day to day operations and complex issues Ensure that final work is delivered to the client within agreed set deadlines Accept and perform client work within the scope of services agreement Review the daily correspondence with clients on payroll issues, tax issues, missing documents Draft and/or review complex reports, memorandums, specific issues that require complex knowledge Perform day to day payroll calculations as required ensuring that data is processed accurately, efficiently and within deadlines Conducting data analysis and preparing adhoc reports to meet client needs Maintaining payroll workflow schedule mindful of conflicting deadlines, raising these to manager so that they can be mitigated to ensure client needs are consistently meet Meet, or exceed, clients' needs and expectations Cross checking clients' payroll against clients' checklist (four eye check principle) before sending to client for verification Stand in, if required, in the absence of other team members to manage the activities of their clients Maintain proper filing and documentation of all relevant documents (payroll, reports, checklists, correspondence)

Key Requirements

Proactive Highly detailed focused Approaches tasks using logic, common sense and initiative Excellent personal presentation and communication skills Good analytical and problem solving skills Concern for quality and standards through customer focus Experienced in developing new and existing clients and professional intermediary relationships Professional Qualifications Ideally with basic experience in end to end payroll processing Intermediate to Advanced MS excel skills

What's in it for you?

13th month salary Annual Leave Medical Benefits / Dental / Medical Check-Up Benefits Group Insurance Benefits (Life insurance / Group Hospitalization & Surgical / Group Personal Accident) Flexible working time Continuous development / Free language courses from TMF Business Academy Early release on occasion

We're looking forward to getting to know you!