Job Description

POSITION SUMMARY:
Reporting to the Group Financial Controller, the Assistant Manager will lead control testing, audit coordination, and remediation tracking. Oversee quarterly risk reporting and facilitate risk workshops. Manage insurance operations and broker relationships across SEA. Champion governance and compliance initiatives.
RESPONSIBILITIES:
Internal Controls & Audit Support

• Oversee control testing (Control Self-Assessments, ITGC, Entity Level Controls) and ensure timely remediation
• Lead internal/external audit coordination, including documentation and walkthroughs
• Respond to fraud, cybersecurity, and compliance inquiries with strategic insight
• Maintain and enhance SOPs and process documentation

Enterprise Risk Management

• Design and facilitate annual risk surveys and bowtie analysis workshops
• Monitor top risks and mitigation progress across entities
• Prepare quarterly risk dashboards for regional and global GRC committees
• Engage risk owners to ensure accountability and resolution

Insurance Operations

• Manage insurance policies and claims across SEA
• Serve as primary liaison with brokers and internal stakeholders
• Coordinate renewals (PDBI, D&O, Marine Cargo, etc.) and ensure coverage alignment
• Review contracts for insurance clauses and risk exposure

Governance & Compliance

• Support sustainability reporting, data retention reviews, and ISO audits
• Drive process improvement workshops and control enhancements
• Assist in training coordination as L&D Chairperson (optional)

QUALIFICATIONS:

• Minimum of 6 years of experience in audit, risk, or finance operations
• Ideally with experience working in one of the big four audit firms and has regional exposure
• Professional qualification (CIA, CPA, ACA, ACCA or equivalent)
• Strong analytical and documentation skills; experience with SQL, data analytics, and visualization tools
• Deep understanding of COSO/ERM frameworks and control environments
• Proven ability to lead across entities and functions with minimal supervision
• Excellent stakeholder management and communication skills
• Prior experience in insurance coordination highly desirable
• Familiarity with SAP, OneStream, and GRC tools preferred

Wonder how it's like to build your career with ZALORA? Inspired by employees, we believe you'll be in for:

• An exciting platform to make your success story
• Have the utmost care for your mental and physical wellbeing
• Flexibility weaved into your lifestyle
• A seamless work environment with a friendly & team-fueled culture
• Career growth aligned to your professional and personal needs and goals

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The ZALORA Story
ZALORA is Asia's leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region's pioneer large scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million visits per month.
ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.
Consent Disclaimer
By submitting your application for this role, you consent to ZALORA collecting, using and processing through and in ZALORA's systems all personal data included in or provided in relation to your application. The purposes for such collection, use and/or processing shall be for conducting of ZALORA's recruitment requirements for the present role, and identifying and evaluating other roles and career opportunities within ZALORA which you might be a good fit for.
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