Job Description

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world\'s largest institutions to local firms, manage and account for their investments using SS&C\'s products and services. Overview SS&C is one of the leading Hedge Fund administrators globally with a fast-growing Asian presence, leveraging advanced technology and industry expertise to deliver services to meet our clients\' business objectives. Assistant Manager in the Investor Services team is responsible to provide a spectrum of Transfer Agency servicing to our clients. Individuals appointed to this position will have to deliver the highest service level to clients and ensure compliance with internal policies and procedures. Key Responsibilities Process the dealing order and tax document submitted by the investors, issue transaction contract notes and monthly statements Obtain and review KYC documents from investor and make sure they are in compliance with the relevant regulatory requirement Ensure all the fund settings, investor, and transaction records are up-to-date and accurate all the time. Process settlement instructions received from investors and fund managers Proactively follow up with investors on any outstanding documents Deliver all the required reports to fund managers as per the agreed timeframes Timely response to the inquiry from fund managers, investors, and auditors, etc Assist with new client onboarding make sure all internal setups meet the need of the clients. CREDENTIALS Minimum 3 years experience in Transfer Agency/Investor Services preferably in hedge funds Excellent communication and client services skills, ability to work within a team toward timely and accurate production Fluent in written and spoken English. Mandarin speaking is also required Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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