Job Description

Our Associate Manager, Total Rewards is responsible for supporting the design, implementation, and management of ZALORA's compensation and benefits programs. This role involves conducting in-depth analysis, building financial/payroll models, and providing insights to shape competitive, cost-effective total rewards strategies aligned with business objectives.
Working closely with our Total Rewards Lead, Finance, and P&C teams, this role also contributes to policy development, benchmarking, and regional program design across Southeast Asia. This will be a hands-on role that requires advanced Excel/Google Sheets skills, a strong eye for detail, and the ability to translate data into actionable insights that support business and people strategies.
Responsibilities:
Compensation & Benefits

• Build, maintain, and run models for salary structures, bonus schemes, payroll cost forecasting, and benefits costing.
• Conduct payroll modelling and scenario analysis to support workforce planning and budget alignment.
• Partner with Finance to ensure payroll models tie accurately into budget and forecast cycles.
• Assist in the analysis and design of benefits programs across South-East Asia, ensuring compliance with local regulations and competitiveness.

Data & Reporting

• Develop, automate, and manage advanced dashboards and scheduled reports in Excel/Google Sheets.
• Ensure accuracy and integrity of employee compensation, payroll, and benefits data.
• Generate insights and recommendations from workforce, payroll, and market data.

Policy & Program Support

• Assist in implementing and reviewing total rewards policies, payroll guidelines, and compensation frameworks that reflect industry best practices and organizational goals.
• Support audits, compliance checks, and reporting requirements.
• Partner with HRBPs and Finance on payroll cost management and headcount planning exercises.

Continuous Improvement

• Identify opportunities to streamline payroll and compensation processes, enhance data accuracy, and improve reporting efficiency.
• Support special projects in total rewards, such as job evaluation, payroll benchmarking, or benefits review.

Qualifications:

• Bachelor's degree in Human Resources, Finance, Business, or a related field.
• 4 to 6 years of experience in compensation & benefits/total rewards, or a similar field.
• Advanced Excel/Google Sheets skills (pivot tables, lookups, macros/scripts preferred).
• Strong analytical, problem-solving, and financial/ payroll modelling capabilities.
• Meticulous with data, ensuring accuracy and attention to detail in all outputs.
• Strong communication skills with the ability to present complex payroll and compensation data in a clear, business-friendly manner.
• Familiarity with HRIS systems, payroll systems, compensation survey tools, and reporting software will be an advantage.

What We Offer :

• Regional Exposure: Regional exposure across multiple markets in South-East Asia.
• Strategic Impact: Opportunities to work on strategic HR projects with senior stakeholders directly.
• Work-Life Balance: Flexible work arrangements to support work-life balance. Currently, we allow employees to work 3 days in the office and 2 days from home.
• Inclusive Culture: A collaborative environment that values teamwork, innovation, and diverse perspectives.

The ZALORA Story
ZALORA is Asia's Online Fashion Destination. Founded in 2012, the company has a presence in Singapore, Indonesia, Malaysia, the Philippines, Hong Kong and. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets. ZALORA offers an extensive collection of top international and local brands and products across apparel, shoes, accessories, and beauty categories for men and women. Offering up to 30-day free returns, speedy deliveries as fast as 3 hours, free delivery over a certain spend, and multiple payment methods including cash-on-delivery, ZALORA is the online shopping destination with endless fashion possibilities.
ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.
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