Job Description

Malaysia, MalaysiaCompany: Singtel GroupJoin the Growing Team at Singtel Financial Shared Services in Malaysia*!Are you ready to embark in the exciting world of finance and technology? Singtel Financial Shared Services (FSS) is expanding its operations in Malaysia, and we're looking for passionate, driven individuals to join our dynamic team!*In Malaysia, Singtel Group operates through a fully owned subsidiary called Sudong Sdn. Bhd.Why Singtel Finance Shared Services?

• Grow Your Financial Digital Literacy: Enhance your expertise in the latest financial technologies and practices in a collaborative, fast-paced shared services environment.
• Impactful Work: Contribute to global operations while making a tangible impact on how businesses manage their financial operations.
• Career Growth: As we expand, you'll have plenty of opportunities to learn, grow, and advance in your career.

The Associate (Testing & Change Request) is responsible to ensure that software applications and systems, in the context of finance-related systems function correctly and meet business requirements. This role requires he/ she to oversee the planning, execution, and delivery of projects. He/ she will also develop requirement details and template for user and vendor's understanding and liaise with Singtel IT and Vendors during requirement gathering.Make an Impact by:

• Develop requirement details and template for user and vendor's understanding and liaising with Singtel IT and Vendors during requirement gathering.
• Take ownership of change request relating to business requirements.
• Provide guidance to operations on IT systems, Fraud and Payment report related enquiries and system behaviours.
• Work closely with stakeholders, including product owners, developers, DevOps engineers, product owners, senior executives, system integrators and product partners, to ensure alignment and effective communication.
• Attend to design review and solutioning on system enhancements and solution with various stakeholders.
• Provide Test scenarios, execute and oversee the overall testing for change requests.
• Tracks and update Change Request on a timely manner.
• Provide documentations, training materials and briefing to end users.
• Attend to ad-hoc meetings and testing of defect fixes on system behaviour (may require to work during off-peak hours on system launch or testing).
• Develop and document test plans and strategies based on project requirements and timeline.
• Identify test objectives, scope, and resources needed for testing.
• Create detailed, comprehensive, and well-structured test cases. Ensure test coverage for all functional and non-functional requirements.
• Execute test cases and document results. Perform both manual and automated testing as required.
• Identify, document, and track defects. Work with development teams to resolve defects and verify fixes.
• Generate test reports and metrics to provide visibility into test progress and quality. Communicate test results and risks to stakeholders.
• Participate in post-implementation reviews and retrospectives to identify areas for improvement. Stay updated with industry best practices and emerging trends in software testing.
• Ensure projects are delivered on time, within budget and meet the expected quality standards.
• Any other duties as assignment by Supervisor.

Skills for Success

• Bachelor Degree in Computer Science, Information Technology, Finance, or a related field from a recognised institution. (Minimum GPA of 3.0)
• At least 3 -5 years of relevant experience in IT systems, incident management and User Acceptance Testing (UAT) Project Management role.
• Prior experience in testing financial applications or systems is highly valued. Experience with Agile or Scrum methodologies is a plus.
• Knowledge of financial systems, such as ERP (Enterprise Resource Planning) and accounting software. E.g. SAP, EDW, COGNOS etc.
• Proficiency in various testing methodologies, including manual and automated testing.
• Experience with different types of testing, such as user acceptance, performance testing.
• Ability to interpret and understand business requirements and translate into test cases.
• High level of accuracy and attention to detail in identifying issues and verifying fixes.
• Strong analytical and problem-solving skills to identify the root cause of issues and assess their impact.
• Prior experience in Project Management is recommended.

Join us on our mission to continue defining the future of financial services. Apply Now!

Singtel