Job Description

Offer description

$ 12,600.00 (monthly) Temporary contract Full Time
Job descriptions:

• Perform daily operations, as detailed in Run Books and other technical documents provided during training.
• In conjunction with the Systems Manager, support all crew to keep their workstations in working condition, this includes maintaining PCs, point of sale terminals, cabling systems, servers and related hardware.
• Must demonstrate the ability to troubleshoot and repair PC and printer hardware.

\xe2\x80\xa2 Promptly respond to user requests during normal working hours. Extended hours may be required as needed for critical systems support.\xe2\x80\xa2 Take direction from the Systems Manager to deliver on required responsibilities and assignments.

• Provide basic user training and support in using common PC software and specialized property management software, as needed.

\xe2\x80\xa2 Provide support for guest-facing technical equipment, telephones, TVs and Digital Signage.\xe2\x80\xa2 Provide guest support for devices, troubleshooting of WiFi connection & the Viking Voyager App.

• Serve as the IT Guest liaison, in order to make guests feel comfortable with the Viking IT product.
• Keep the Leadership Team informed of any IT issues and policies that may affect shipboard operations in their areas of responsibility.

Job requirements:

• A required minimum of 1 year plus experience working with IT systems with hands on experience dealing with application users, operations and systems administration; a degree in Computer Science or related and formal training in related IT hardware and software is required.
• Fluent in English - must be able to address any kind of information in an adequate manner with excellent oral and written English communication skills \xe2\x80\x93 the ability to speak an additional language is an advantage.
• Must have experience in operating systems, experience in MXP is preferred; strong administration skills are required and must be proficient with PC based databases, spread sheets, and word processing systems; flexible, stress resistant, committed team player.

Job benefits:

• Travel around the world for free and earn USD income
• High promotion rate Free flight tickets
• Provide accommodation and meals, including insurance
• Career development

Requirements

• Minimum education level: Bachelor\xc2\xb4s Degree
• 2 years of experience
• Language(s): English
• Knowledge: Information technology
• Availability to travel: Yes