Job Description

Average Rm3,300++ Mandarin Speaker SG Telco Customer Service Associate @ PJ [ Spm Holder| Training Provided

RM2,800 - RM3,300 Per Month

Full Time

Petaling Jaya, Selangor

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Posted 25 days ago \xe2\x80\xa2 Closing 28 Apr 2023

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Requirements

Requirements

• Candidate with a minimum of SPM level qualification
• No experience required. Fresh Graduates are welcome to apply
• Able to speak fluently in Mandarin is a must, Proficient English (Spoken & Written)
• Applicant must be willing to work on Rotational Shift between 7am to 3am (9 hours per shift): (Schedule will be given weekly/monthly)
• Have no issue to be based at Ara Damansara (PJ) Office (Reachable by Ara Damansara LRT station, 10 mins walking distance)

Responsibilities

Responsibility

• Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company\'s products.
• To exceed customers expectation in terms of customer service & accurate information.
• Work in a team to achieve the required KPI elements and SLA

Benefits

Benefits
RM 2,800 Basic + KPI Allowance Max RM 500 + Night Shift Allowance Max RM 400 + OT Claim (subject to availability)) * EPF and SOCSO

• Annual Leaves + Medical Leave
• Training provide (with salary given)
• MNC Working Environment
• Rest & Relax Zone + Cafeteria
• Work Location: Ara Damansara (Reachable by LRT Ara Damansara station, walking distance 10 mins)
• FREE Shuttle Service

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