Job : Operations
Primary Location : Asia-Malaysia-Kuala Lumpur
Schedule : Full-time
Employee Status : Permanent
Posting Date : 01/Mar/2023, 8:45:36 AM
Unposting Date : Ongoing


Role Responsibilities Role forms part of the 1st line of defence focussed on Balance Sheet Substantiation across 42 countries worldwide.
Standard Chartered Bank (SCB) Information Technology & Operations (ITO) has a dedicated Financial Market Operations which supports market clients and products within Corporate & Institutional Banking (C&IB). FM Operations (FMO) has responsibility for the execution, control and continuous improvement of processes to support our Products & Clients. Governance

• Account Ownership Governance. Actively involved in Monthly Account allocation ownership process.
• Ensure compliance with Financial Control Substantiation and Reconciliation Standards policy.
• Ensure, jointly with the Business / Function, that the business heads and relevant staff understand and accept their responsibilities in relation to Balance Sheet Substantiation.
• Provide necessary input into the various Balance Sheet Governance committees.
• Assist the business / function head with design and implementation of control measures / monitoring plans around the Substantiation process.
• Support the initiatives and reviews driven across the Group, hubs and countries
• Engage closely with Peer Groups within Group, hubs and countries to share the lessons learnt, process gaps and adherence to effective control measures.

Risk Identification and Assessment

• Quality Assurance checks on minimum standards/framework and compliance to Group Policies and Procedures or Global Reconciliation Unit\xe2\x80\x99s minimum standards. Perform Monthly reviews on substantiation submissions to assure quality meets expected levels.
• Validate and challenge risk identification and assessment of gross and residual risks and identify any gaps.
• Review and challenge the existing process including accounting flows to identify the gaps on Systems Design, Systems Control, Process Design and Process Control
• Recommend changes to the control environment or to operational processes/practices to reduce the level of operational risk exposures.
• Propose effective process controls where there are material risks of process control failure.
• Continuously evaluate and identify operational risk implications of Operations strategies/programmes and provide guidance on any operational risk remediation.
• Ensure effectiveness of controls and recommend implementation of enhanced or new controls / monitoring to address residual risk or control gaps.
• Challenge the completeness of risk identification, monitoring and control activities and identify/address any significant gaps that may exist between them.

Risk Monitoring

• Assess periodically FMO\xe2\x80\x99s Balance Sheet Control Operational Risk profile and maintain alignment with risk appetite by rebalancing of risks or controls that may be required in response to internal and external factors.
• Ascertain and confirm that KRIs, KCIs and Key Control Self-Assessment (KCSA) or Control Sample Testing (CST) as approved, are effectively implemented and completed.
• Periodically review Operational Risk assessments to ensure these appropriately reflect changes in environment, mitigating controls and the progress of treatment plans.
• Systematically monitor process control effectiveness where there are material risks of process control failure.
• Proactively communicate and collaborate on remediation for risk or issues that arise with the Group Process Owner, Product / Oversight Head, Delivery Managers and Country Heads.

Reporting

• Collate and distribute Global Substantiation Operations/Finance Quarterly Handshake documents to allow CFOs to perform Substantiation element of Quarterly Attestation.
• Provide appropriate analytics to be used in Substantiation verification process.
• Actively participate in Monthly Country FORTM forums.
• Actively participate and contribute to the monthly Operations/Finance forum
• Actively assist with Finance Quality Assurance and Audit requests.

Key Stakeholders

• FMO Balance Sheet Control
• FMO MT
• Finance including Product Control
• Operational Risk
• Global FMO Teams
• Global Reconciliation Unit (GRU)

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the [country / business unit / function/[team] to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Our Ideal Candidate Finance/Accounting Knowledge: Be a subject matter expert within FMO for the Balance Sheet Substantiation process. To provide training and guidance to the various functions.
Delivery Focussed: Ability to work individually and independently to complete set tasks within agreed timeframes. Trustworthy individual capable of high-quality deliveries within a large portfolio of activities.
Change management: Detailed and analytical with a mindset to challenge status quo.
Risk Management and Control: The ability to identify, assess, monitor, control and coordinate mitigation of risks within the Operations function. Awareness of the wider Risk and Control environment and the challenges facing product, process and function heads. Familiarity with operational risk framework control and risk metrics.
Product Knowledge: Strong understanding of the various functions within operations. Key familiarity with FX / MM / Derivatives and Commodities products, lifecycles and accounting flows (the product list is non-exhaustive).
Operations Risk Management: Strong understanding of risks associated with operational processing and common controls used within Operations to mitigate risks.
Software Experience: Experience working with large datasets essential. TLM experience helpful.
Stakeholder Management: Capable individual with good interpersonal & networking skills. Good judgement on what to escalate and to whom.
Communication: Clear and concise communicator capable of discussing risk and control issues with senior operations stakeholders. Ability to present metric information to highlight key messages to senior operations stakeholders.
ROLE SPECIFIC TECHNICAL COMPETENCIES

• Manage Conduct Core
• Manage Risk Core
• Manage People Not Applicable
• Business Facilitation Core
• Manage Change Core
• Business Governance & Support Core
• Strategy & Business Model Core
• Service Delivery & Operations Core

About Standard Chartered We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers