Job Description

Degree qualified for fresh graduate and Diploma/Degree with relevant experience Knowledge of Credit Card/Banking industry is preferred Excellent Analytical skills with an ability to detect unusual patterns from large data Excellent verbal and written communication skills with the ability and confidence to talk to customers from diverse cultural background. Willing to work on rotating shifts to provide 24X7 coverage. Experience working in fast-paced, structured work environment (financial services, call center, retail, etc.) Excellent communication in English to support AU Market, judgment and problem resolution skills Understanding dynamics of fraud to be able to detect and reduce Fraud Losses effectively. Has the desire and willingness to learn new tasks RESPONSIBILITIES The primary purpose of this position is to review suspicious transactions generated by fraud detection systems, analyse such transactions and customer spend & behaviour patterns and make sound judgements and decisions on the alerts in accordance with the operating guidelines and procedures to prevent and minimise fraud losses. The incumbent in this position is also expected to contact customers, validate/verify transactions in detecting fraud while providing outstanding service in the process. WHAT WE OFFER .A dynamic and friendly team .Good learning opportunity .Positive environment and culture Serious applicants can send your updated resume to -Subject: Job application for Fraud Analyst -Please also provide your expected salary and notice period Due to high number of applicants, only qualified candidates will be contacted for interview. We thank you for your application .

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