Banquet Manager

Brickfields, Kuala Lumpur, Malaysia

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Oversee and drive banquet sales team.
Oversee the Banquet service team, AV team and Kitchen team.
Prepare SOPs for all banquet functions.
Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage, and meeting specifications.
Prepare yearly OPEX & CAPEX budget.
Work with the purchasing team order necessary supplies, food & beverage as necessary for banquets operations.
Direct and communicate all adjustments of events throughout the concerned departments.
Preparing work schedules and complete documentation in a timely manner.
Accurately execute all policies with improvement to quality, service, and operations.
Maintain a strong client relationship to ensure that event specifications are communicated accordingly.
Manage complaints professionally and take corrective actions to ensure highest level of guest satisfaction.
Any other related assigned tasks as per required.

Job Requirements

Bachelor's degree in hospitality and culinary arts preferred.
3-5 years of experience in banquet or catering management.
Must be detail oriented, have excellent communication skills, and the ability to perform professionally under high levels of stress.
Exceptional ability to plan banquets, manage budgets, and meet deadlines.
Experience in supervising banquet venue staff.
Extensive knowledge of catering equipment and venue requirements.

Skill Level

Management

Salary Range

RM4000 - RM8000

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