Job Description

Responsible for making the function space visually appealing and presenting the menu offering for the event. Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms, and storage areas. Responsible for the proper usage and good working order of all equipment, furniture, and fixtures in the Banquet and Catering Section in the shift assigned. Responsible for consistently implementing the service standards and operating procedures in the banquet service. Provide excellent customer service and ensure customer needs are met. Provide unique and creative ideas to enhance meetings & group experience. Should possess in-depth Knowledge of Food and Beverage preparation and presentation. Supervise events and team members throughout service. Guide the Banquet staff in the setup of tables and place settings. Be familiar with all current and upcoming event details. Resolve staff and customer concerns quickly and efficiently. Coordinate with the Kitchen and housekeeping department. Should be able to work under pressure and also work in long or break shifts, if necessary. Assist the F&B Manager with scheduling, training, andperformance management. Assist and support the Conference Services Manager to provide excellent guest service Responsible for monthly inventory, consumption, and banquet staff labor. Responsible for ensuring sufficient operating guest supplies, beverage supplies, and operating equipment for functions assigned. Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Job Type: Full-time

Pay: RM2,000.00 - RM2,700.00 per month

Benefits:

Maternity leave Meal provided Opportunities for promotion Parental leave Professional development
Work Location: In person