Job Description

Male / Female

Location:

Jiwa Telipot, Kota Bharu

BARISTA

1.

Preparation of Beverages & Light Food

Prepare coffee-based drinks such as espresso, latte, cappuccino, americano, etc., according to SOP.
2.

Operation of Machines & Equipment

Operate espresso machines, grinders, blenders, and other equipment safely and correctly. Perform daily/weekly cleaning and basic maintenance of coffee machines and tools.
3.

Customer Service

Provide friendly, professional service to all customers. Accurately take orders, respond to menu-related inquiries, and make product recommendations. Prepare and serve orders in a timely manner, maintaining quality and presentation standards.
4.

Cleanliness & Safety

Maintain cleanliness of the workstation (bar counter, equipment, tools, and surroundings). Follow food safety and hygiene standards at all times. Ensure ingredients and materials are properly stored and kept clean.
5.

Stock & Inventory Support

Monitor daily usage of ingredients such as milk, coffee beans, syrups, etc. Notify the supervisor if stock levels are low or if any item is spoiled/damaged. Arrange supplies using the First In First Out (FIFO) method.
6.

Records & Reporting

Record the number of drinks sold (if assigned). Report customer complaints or equipment malfunctions to the supervisor promptly.
7.

Teamwork & Support

Collaborate with other staff to ensure smooth cafe operations. Assist in other sections if needed, such as cashiering or food running. Prepare non-coffee drinks such as tea, hot chocolate, smoothies, and iced beverages. Handle preparation of light food or ready-to-serve items like pastries or toast (if applicable).
Job Type: Full-time

Pay: From RM1,700.00 per month

Benefits:

Opportunities for promotion
Work Location: In person