Job Description

MohonKelayakanRoutine / Daily on the Sales Floor

• Prepare and serve coffee, tea beverages, and other menu items such as pastries and sandwiches.
• Greet and engage customers in a friendly and welcoming manner, and ensure that their orders are accurately and efficiently processed.
• Maintained a clean and organized work area, including the espresso machine, counters, and display cases.
• To support retail store operation when necessary/ all the time need.
• To assist in achieving daily and monthly sales budgets.
• To monitor and check GOODS with an expiry date.
• To do daily/weekly housekeeping.
• To actively give feedback on fast and slow-moving stock.
• To maintain the work area by adhering to the safety standards as required.
• Prepare and stock ingredients and supplies needed for the day's operations.
• Follow health and safety guidelines for food preparation and handling.
• Assist with opening and closing duties as needed.

Store Administration Cost Control

• To healthily practice recycling and reducing wastage. (Packing materials, store supplies, copier printing papers)
• Be tactful in handling fragile items to prevent unnecessary breakage that will lead to inevitable write off.

Cashier Handling

• Assist the cashier at the Checkout point when required.
• To be responsible for the reporting of the price error.
• Operate cash register and accurately process customer payments.

Customer Service

• Suggest and promote menu items to customers based on their preferences and needs.
• To provide effective and efficient service to assist the customers in all aspects.
• To gather feedback from customers and suggest improvements for the areas to the superior.

Received / Delivery Inventory Control Ordering

• To ensure stock is sold first in, first out to avoid an increased food wastage.
• To report on any discrepancy of stock holding against the system.
• To secure all available supplies being displayed.
• To provide daily/weekly/monthly stock checks and update the accurate figure in the system.

Others

• Any other Ad-hoc assignments by superior

Tanggungjawab

• A year of experience as a Barista.
• Ability to operate and maintain espresso machines and other coffee brewing equipment.
• Strong customer service and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic math skills for cash handling and inventory management.
• Attention to detail and commitment to maintaining cleanliness and hygiene standards

Manfaat

• Competitive Salaries
• Training & Development
• Health & Wellness

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