Job Description

Key Responsibilities:

Coffee Preparation:

Prepare and serve a variety of coffee drinks, including espresso-based beverages, using high-quality beans and equipment. Ensure consistent taste and presentation with every cup.

Customer Service:

Greet customers warmly, take orders, and provide friendly and knowledgeable service. Ensure that customers have a pleasant and memorable experience in the cafe.

Product Knowledge:

Stay informed about the brand's coffee offerings, including origins, roasts, and brewing techniques, to provide insightful recommendations to customers.

Quality Control:

Follow standard operating procedures for coffee preparation, cleanliness, and presentation. Maintain a high level of consistency and quality in every beverage served.

Equipment Maintenance:

Ensure coffee machines and other equipment are clean, well-maintained, and operating efficiently. Report any issues to the management team.

Team Collaboration:

Work closely with other team members to maintain a smooth workflow and a positive work environment. Assist in training new baristas when needed.

Cash Handling:

Accurately process customer payments and handle cash transactions following company protocols.

Health & Safety Compliance:

Maintain cleanliness and hygiene standards in the cafe, ensuring a safe and comfortable environment for both staff and customers.

Qualifications:

Previous barista or customer service experience preferred, but not required. Strong passion for coffee and an eagerness to learn about specialty coffee. Excellent communication skills and a friendly, customer-focused attitude. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Attention to detail and commitment to maintaining high standards of quality. A team player with a positive and proactive approach to work. Flexibility to work shifts, including weekends and holidays.

Why Join % Arabica?

Be part of a globally recognized coffee brand with a strong commitment to quality and sustainability. Opportunities for growth and development within a dynamic and supportive team. A chance to learn about the coffee industry and develop your coffee expertise. Competitive salary and benefits package.
If you're passionate about coffee and customer service and want to be part of an exciting, growing company, we'd love to hear from you!

Job Types: Full-time, Part-time

Pay: RM2,300.00 - RM3,200.00 per month

Benefits:

Additional leave Flexible schedule Maternity leave Opportunities for promotion Professional development
Ability to commute/relocate:

KLIA (64000): Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

Are you Malaysian? Are you keen in Full Time or Part Time? Prefer to contact via WhatsApp or Indeed?
Please insert contact number (if prefer WhatsApp)

Applying position?
Language:

English (Preferred)
Location:

KLIA (64000) (Preferred)
Work Location: In person