Job Description

At Shangri-La Hotels & Resorts, we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.
Located at the heart of the Kuala Lumpur city Centre, Traders Hotel by Shangri-La is looking for a Restaurant Captain/Bar Captain.
As Restaurant Captain/Bar Captain we rely on you:
Make sure that the guest is greeted and served promptly and to the required standard.
Assists the Outlet Manager and their subordinates with the daily operation of the room and staff supervision.
Oversees activity of Waiters/Waitresses / Trainees and ensures maximum service is extended to the guests in their assigned station.
Handles minor complaints and report them to the Assistant Manager or Manager for proper action.
Ensures smooth co-operation between the Restaurant, the Kitchen and the Stewarding.
Checks maintenance schedule and follows-up on job orders to be completed.

Requirements:
Diploma in Tourism/ Hospitality/ Hotel Management or any relevant certificate.
Good command in writing & speaking English. Able to speak other languages will be an added advantage.
Minimum 2 years experiences in similar position.
Full and comprehensive working knowledge of all areas within the Food and Beverage Division
Outgoing and people oriented, motivator with effective human relations skills, team builder, Self-starter.
Cooperative, adaptable, flexibility in working hours, good interpersonal skills.
Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.