Basic Rm2100 English Customer Support Specialist Global Delivery Platform @ Johor Bahru

Nusajaya, Johor, Malaysia

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Requirements:

Applicants with no prior experience in customer service or fresh graduates are encouraged to apply !!!
Proficient in English and Bahasa Malaysia. (read, speak and type)
Have no issue with working in a 24hrs rotational shift basis, 9 hours per day including of 1 hour break time
Willing to work 6 days a week with 1 rotational off day, including Public Holiday and weekends.
Candidate are willing to work based in Nusajaya, Johor Bharu.
Able to join on the following date: 29 January 2024

Benefits

Monthly Salary: RM 2100 basic + RM 300 Night Shift Allowance + RM 400 KPI Allowance
12 Days Annual leaves + 14 Days Medical leaves + EPF + SOCSO
Career advancement (internal promotion)
1 month paid training
Free Shuttle Van (around Skudai, Gelang Patah area)

Scopes:

Handle all inbound calls, email or livechat in regarding to customers\xe2\x80\x99 general inquiries.
Ready to assist customers to solve their problems and issues on time.
Handle customers with professional manner to maintain customer\xe2\x80\x99s satisfaction
Work in a team to achieve targeted KPI.

Experience Required: Min 0 Year/s

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