Job Description

Basic up to RM 3500 Mandarin Speaking Customer Support Specialist Social Media Platform @Kl (Degree Fresh Graduates Are Welcomed!!)

SSM No : 1231113-U

High Opportunity

This job is having a better High Opportunity for you

MYR3,300 - MYR4,000 Per Month

Full Time

Petaling Jaya, Selangor

Fast Response

Be an early applicant!

Posted an hour ago \xe2\x80\xa2 Closing 19 Jan 2024

Set Job Alert Set Job Alert

Be the first to see new jobs

We will email you about new job :

Email Address

Job Title

Country

No results found

City

Create Alert

Be an early applicant!

Save

Apply

Requirements

• High proficiency in English + Mandarin (Both written + Spoken) + Cantonese (Plus Point)
• Must be able to work 24 hours rotational shift (9 hours per day, 5 days per week)
• Able to start work immediately (Intake date: 19 April 2023 & 3 May 2023)
• Required experience: (Diploma holder) minimum 1 year call centre / customer service; (SPM holder) minimum 3 years call centre / customer service
• Degree Holder (Without experience) is welcomed to apply!
• Experienced in handling livechat would be an added advantage.
• Able to join on intake: 13 December 2023

• Resolving customer queries through emails, and live chats
• Identifying customer needs and assisting them in using specific feature and functionalities in my client\'s social media platform
• Following up with customers to ensure their issues are resolved
• Professional customer service skills with a solutions mindset including the ability to deliver an exemplary customer experience
• Constantly work towards improving customer experience
• Handle customers and vendors requests, as well as external communication with them

• Salary package: Basic Up to RM 3,500 + Allowances
• Working Location: KL Sentral (Strategic working location reachable by public transport
• MNC Working Environment.
• Paid Training Provided
• Annual Leave
• EPF + SOCSO

• Training Provided
• Allowance Provided
• 5 Working Days

Ricebowl