Job Description

Description

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The Estee Lauder Companies Inc.

is one of the world's leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company's products are sold in approximately 150 countries and territories under brand names including: Estee Lauder, Aramis, Clinique, Lab Series, Origins, MAC, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frederic Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.



This role focuses on driving product engagement and sales by actively promoting and recommending beauty products to customers, both in-person and through virtual platforms. It involves demonstrating product features and benefits, showcasing virtual services, and applying strong selling skills to achieve sales and performance targets set by the Retail/Counter Manager. The position emphasizes delivering personalized, professional customer service to enhance the overall experience and foster brand loyalty, while maintaining the highest standards of brand image through appearance and behavior.

What You Will Achieve

Drive Sales & Deliver Exceptional Service:

Engage with customers, provide personalized assistance, follow up on purchases, and maintain an accurate customer database for future interactions.

Maintain a Premium Environment:

Ensure the work area is clean, organized, and visually appealing to reflect the brand's image.

Uphold Professional Grooming Standards:

Adhere to brand guidelines for grooming and uniform to maintain a polished, professional appearance.

Support Administrative Operations:

Assist the Retail/Counter Manager with tasks such as stock management, sales reporting, and handling customer inquiries.

Manage Inventory Accurately:

Monitor stock levels, conduct regular checks, and promptly report discrepancies to the Retail/Counter Manager.


The above statements reflect the general details considered necessary to describe the principle functions of the job identified and shall not be considered as a detailed description of all the work required inherent in the job.

Qualifications

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What You Will Need

Minimum of 2 years of relevant work experience. Makeup Artist positions require a valid Makeup Certification. Strong communication skills with a proven ability to deliver exceptional customer service. Proficient in social selling techniques, including social media posting, virtual consultations, and live streaming. Flexible to work rotating shifts, including weekends and public holidays, and willing to work extended hours when necessary.

What We Offer

We provide market-competitive packages and trainings to our staff to ensure they are well-rewarded with room to excel in their career:



Opportunities to learn and lead: we provide on-the-job trainings to ensure employees are equipped with the most up-to-date skillsets and knowledge. Career development: we work with you to advance your career through short-term assignments, relocations and new experiences. Work-life balance as a priority: we offer benefits and implement policies to help employees balance their personal and professional priorities.

Who We Are

We are the global leader in prestige beauty --delighting consumers with transformative products and experiences, inspiring them to express their individual beauty through our high-touch offerings. We are a brand-led business and the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in approximately 150 countries and territories. Infused throughout our organization is a passion for creativity and innovation -- a desire to push the boundaries and invent the unexpected -- as we continue the bold work of our founder Estee Lauder.



We Are a Values-driven Organization. Our Actions Are Rooted In The Lauder Family Values Of Respect For The Individual, Uncompromising Ethics And Integrity, Generosity Of Spirit And Fearless Persistence. Building On These Core Values We Also Abide By The Following Principles



Unwavering commitment to quality and excellence Infusing creativity and innovation throughout all aspects of the business Nurturing and developing world-class talent Cultivating an inclusive and diverse workplace * Acting responsibly and caring for the communities we serve