Job Description

Mohon

Kelayakan

Who Are We Looking For?

With your skills and knowledge, you can guide each one to the right products to meet their needs. You are all about customer experience. As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience. Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career. All of these characteristics are what make you the ideal Rituals Advisor. You give new meaning to the words \'aim big, act small\' by:\xc2\xb7 Working closely with your Store PIC to reach your goals and the goals for your store.\xc2\xb7 Interacting with customers every day and ensuring to provide \'Best in Class\' customer experience\xc2\xb7 Following store safety procedures\xc2\xb7 Keeping the store clean and tidy at all times according to company standards, so that our products are always presented according to visual merchandising guidelines. In addition, you will become an expert in our store, products and treatments, and enjoy plenty of opportunities to expand your knowledge and luxury retail skills through our extensive training program.

Join our team:

At your boutique, you work together with passionate and enthusiastic colleagues. Just like you, they take a quality-orientated approach to customer service. You\'ll notice that. Especially in their dedication to creating a unique customer experience and offering the right solution in any situation. And how do you best describe our working atmosphere? Best in class, authentic and full of lots of energy.

• High on energy, low on ego and with a little IT of humour.
• You are also \'one of a kind\' because of your ability to connect with customers and make them feel at home in our shops.
• as a Rituals Advisor you are professional and excited about our brand.
• You know how to share that excitement by showing our customers how our products can make them feel even better.
• Relevant experience in a similar position within retail or hospitality.
• A customer-service mentality and team-player\'s work ethic.\xc2\xb7
• Decision making and problem-solving skills.
• Eye for detail, organized and structured.

Tanggungjawab

• Building and maintaining relationships with customers to foster loyalty and repeat business.
• Collaborating with team members to achieve sales targets and deliver exceptional customer service.
• Assisting customers in selecting products based on their skin type, preferences, and needs.

Manfaat

• Birthday Leave
• Annual Leave
• 7 days off a month
• Employee Discount
• Insurance benefits
• Medical benefits
• Dental & optical claims
• Health Check claims
• Career Development
• Training and Development
• Employee Engagement and activities
• Yearly Bonus and Increment (Subject to company\'s discretion)

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