Job Description

Are you a tech-savvy problem-solver with a passion for helping others? We're looking for enthusiastic individuals to join our team and provide outstanding support to players of a leading mobile gaming company.

The successful candidate will be responsible for managing customer interactions, diagnosing problems, and implementing effective solutions through templated responses, all while maintaining a positive and professional demeanor.

Mandatory Requirements:

Fluency in Mandarin and English

(both verbal and written) is essential. Selected applicants will undergo a language evaluation. At least

1 year of professional experience

in a customer service or support role. Direct, practical experience with

live chat and email-based support platforms

is a prerequisite. Technical ability to work efficiently across several software applications. Possession of a high school diploma or equivalent.

Compensation & Benefits:

A fixed basic salary of

RM 3,000 per month

. The role is

permanently remote

. You will receive

paid training

to ensure your success. We offer

significant potential for professional growth

, with the majority of our leadership team promoted from within.
To apply, kindly forward your updated resume via WhatsApp to

+60 1126210351 (Jeselyn)

. Applications will be reviewed promptly, and qualified candidates will be scheduled for a virtual meeting.

Job Type: Full-time

Pay: RM3,000.00 per month

Benefits:

Professional development Work from home
Application Question(s):

Can you attend an interview on either Tuesday or Thursday, anytime between 2:00 PM and 3:30 PM? Are you agreeable to a monthly salary of RM3,000? Can you commit to rotational shift which may include midnight and weekend schedules? Do you have prior experience working in customer service or call center environments? Can you start immediately?
Work Location: In person