Job Description

Job Purpose:Be part of the Billing Operations team in our Financial Shared Services Centre and ensure timely completion of customer invoice processing, generating and sending invoices to customers, customer billing queries & resolutions. Work with internal stakeholders such as sales, finance & accounting teams and ensure revenue and cost are booked completely and accurately.Responsibilities:Own the billing process of your portfolio, i.e. in-scope APJ countries within Malaysia Centre of Excellence [COE] billing team.Process and Issue accurate customer billing on timely basisProactively monitor and keep track of all sales orders and goods/service receipt across APJ countries.Monitor and issue credit notes for returns / vendor rebates / manual adjustment.Prepare Sales Order Journal related accounting journals entry (Accrual & Deferred Revenue/Cost double entries).Month end close reporting, reconciliation and clearing duties.At month-end, ensure all the billing activities have been completed accurately.Proactively participate in process improvement project, including discussion and system testing.Update and document Standard Operating Process [SOP] of billing process.Assist to analyze and resolve customer discrepancy by working closely with local Sales and PO teams, including root cause analysis and identification.Works closely with local sales team and process outstanding sales orders to clear backlogs.For customers placed on credit block, follow up with credit and collection teams on order release request status.Support audit requests; maintain updated accurate records.Other adhoc duties in the billing team as assigned by team lead/manager.Knowledge, Skills and Experience:3 to 5 Years of relevant O2C work experience is required. Account Receivable / Billing experience with multiple countries and entities is preferable.Bachelor\'s Degree: Bachelor\'s Degree in Accounting is highly preferable.Proficient in using Microsoft Office, including Microsoft Excel & Outlook. Well versed with VLOOKUP & SUMIF function.Proficient in using ERP Accounting system. Knowledge of SAP will be an added advantage.Able to demonstrate complex problem solving, critical thinking, and decision-making.Able to recognize and attend to important details with accuracy and efficiency.Strong oral and written communication skill in English: Able to communicate clearly and convey necessary information.Excellent interpersonal skill: Understand, communicate, collaborate effectively and build synergetic working relationships with coworkers across various functions.Able to adjust readily to change and adapt as needed, including new systems and technology.Able to work independently with minimum supervision.Able to constructively work under stress and pressure when faced with high workloads and deadlines.Resourceful and highly motivated.Working Conditions:You will be eligible for compensatory leave if the last working calendar day falls on a weekend or public holiday.On-call availability required as neededProfessional, Office EnvironmentTD SYNNEX Statements:TD SYNNEX is committed to the full inclusion of all qualified individuals. As part of this commitment, TD SYNNEX will ensure that persons with disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your recruiterTD SYNNEX is an Equal Opportunity Employer- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.At TD SYNNEX we embody our shared values of Collaboration, Accountability, Integrity, Excellence and Inclusion. Our organization strives to provide a diverse and inclusive environment for all our colleagues, company and community.Key SkillsWhat\xe2\x80\x99s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It\xe2\x80\x99s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don\xe2\x80\x99t meet every single requirement? Apply anyway.At Tec D, a TD SYNNEX Company, we\xe2\x80\x99re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you\xe2\x80\x99re excited about working for our company and believe you\xe2\x80\x99re a good fit for this role, we encourage you to apply. You may be exactly the person we\xe2\x80\x99re looking for!We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.

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