Job Description

Job Category: Finance and Accounting
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RESPONSIBILITIES & TASKS:

• Generate customer invoices and credit notes accurately based on meter readings and contractual agreements.
• Respond to customer inquiries and resolve billing-related issues on timely manner.
• Handle billing disputes professionally and ensure timely resolution.
• Process contract terminations for removed or discontinued machines and update billing records accordingly.
• Support Account Managers by addressing pre- and post-sales billing queries.
• Update and maintain customer address and billing records, ensuring data accuracy across systems.
• Administer service contracts and support billing system updates.
• Document and monitor GIRO applications, including customer follow-up as needed.
• Provide support on other ad hoc billing-related tasks.
• Participate in system testing, continuous improvement initiatives, and other tasks or projects as assigned. Support internal and external audits by preparing and providing required documentations.

REQUIREMENTS:

• 2-5 years of relevant billing experience
• Diploma and Degree in Business Administration, Finance, Accounting or equivalent.
• Exposure to a shared services experience or multinational environments is an advantage.
• Good understanding of accounting principles and billing process.
• Strong communication with internal and external stakeholders.
• Proficient in Microsoft Office especially Excel and outlook and ERP systems (e.g., Oracle)
• Team player with a positive and proactive attitude.
• Great attention to detail and excellent organizational skills.
• Ability to multitask and perform well in a fast-paced environment.
• Proactive and solution driven.
• Good documentation and reporting skills.

About Us:
About Us
FUJIFILM Business Innovation Malaysia Sdn. Bhd., a MSC status Company which is wholly owned by FUJIFILM Business Innovation Asia Pacific Pte Ltd (Singapore). Its main activity involves in providing shared services of Technical Support, Customer Support, On-line Support and Finance Services Operation to all affiliated Company under the umbrella of FUJIFILM Business Innovation across Asia Pacific.
About the Team: At Fujifilm we create innovative products and deliver effective solutions in a wide variety of fields to server society, contribution to the quality of life, and enhance environmental sustainability.

Skills Required