Job Description

Job Responsibilities:

1. Customer Service

Assist customers in finding books and recommend titles based on their preferences and needs. Provide excellent, friendly, and professional service to walk-in and regular customers. Handle membership registration and clearly explain member benefits.

2. Sales & Promotion

Promote ongoing promotions, new arrivals, and special deals to customers. Assist in arranging promotional displays and point-of-sale materials. Support and assist events and activities organized by PBG.

3. Inventory & Stock Handling

Receive, unpack, and arrange stock on shelves or promotional tables. Ensure books are displayed neatly and restocked promptly. Monitor low stock levels and update the store supervisor accordingly.

4. Cashiering & POS

Operate the cash register and process transactions accurately. Issue receipts and manage returns or exchanges according to store policy.

5. Store Maintenance

Maintain cleanliness and tidiness of the store, display areas, and cashier counter. Ensure books are properly organized and categorized at all times.

6. Online Order Support

Assist the online team in handling online orders, including printing orders, picking, and packing.

7. Supervisor Assistance

Assist the store supervisor with daily operations and other assigned tasks.

Job Requirements:

Minimum SPM qualification in any field At least 2 years of experience in retail or customer service is preferred Experience using cash registers or POS systems is required Fluent in Bahasa Melayu and English; proficiency in Mandarin is added advantage.
Job Types: Full-time, Permanent

Pay: RM1,700.00 per month

Benefits:

Health insurance Maternity leave Meal allowance Professional development
Work Location: In person