Job Description

Are you a good match?
You have a proven managerial experience in a boutique environment, an entrepreneurial mindset, you are audacious, curious, positive, flexible, organized, and reliable with a passion about sharing your experience to develop and inspire your team.
You have amazing communication and interpersonal skills while being results and client-driven to achieve excellence. You master English, and other Asian language(s) would be a plus.
What are we expecting from you?
Reporting to the Area Retail Manager SEA, you will be responsible to steer the growth of your boutique in terms of sales, client satisfaction and team development, offering an outstanding in-store experience while embodying our Maison values. To that extent you will:

• Drive business - managing the team along with setting individual objectives and priorities, ensuring boutique targets are achieved notably in terms of sales and client satisfaction;
• Act as an ambassador - introducing the Maison universe, its history, creations and sources of inspirations, promoting the Maison across local communities;
• Offer a high level of service - driving customer service activities, making sure we offer an outstanding in-store experience;
• Develop the team - building a complementary team, coaching team members, following-up improvement, recruiting new profiles, nurturing the team's knowledge and its positive mindset;
• Run efficient and compliant in-store operations - supervising boutique operations and back-office activities, ensuring policies are respected, growing operational excellence.

More than a role.... We recruit for a career!
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.
Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.
The recruitment process
Send your application online. If your profile matches our search, you will be contacted by our HR team for an interview. Along the recruitment process you will meet the Human Resources Business Partner SEA, the Area Retail Manager SEA, the Retail Director SEA and the Managing Director SEA.
Otherwise, you will receive an email to inform you that your application has not been successful.

Skills Required