Job Description

Position Overview:

CaryaZara Boutique is looking for an energetic and customer-oriented Boutique Assistant cum Live Host to join our team. This role combines in-store customer service with live hosting on social media, focusing on promoting our products and connecting with our followers. You'll be responsible for maintaining a positive shopping experience in the boutique while engaging our online audience with authentic, engaging content during live sessions.

Key Responsibilities:

1. In-Store Boutique Assistant:

Customer Engagement: Welcome and greet customers warmly upon arrival, providing an exceptional shopping experience by assisting with personalized product recommendations, styling advice, and trend insights. Product Knowledge: Maintain in-depth knowledge of all CaryaZara products, including materials, sizes, and fit, to confidently guide customers in their selections and answer detailed product-related questions. Merchandising & Display: Assist in setting up, organizing, and refreshing in-store displays regularly to ensure an attractive, on-brand presentation that highlights new arrivals, promotional items, and seasonal collections. Sales & Checkout: Efficiently handle the sales process from start to finish, including processing payments, packaging purchases, and managing returns or exchanges, while ensuring accuracy in all transactions. Inventory Management: Support the team with inventory tracking by updating stock counts, arranging product restocking, and communicating with the inventory team on bestsellers and low-stock items to meet customer demand. Customer Relationship Building: Cultivate lasting relationships with customers through personalized attention and follow-up, creating a loyal customer base that enjoys returning to CaryaZara. Boutique Maintenance: Maintain a clean, organized, and welcoming store environment by assisting with routine cleaning, organization, and restocking of products and supplies.

2. Live Hosting on Social Media:

Host live sessions on platforms such as TikTok, Instagram, and Facebook to showcase products, answer customer questions, and drive engagement. Interact with the online audience, respond to inquiries, and provide product recommendations in a lively, professional manner. Prepare for live sessions by setting up displays, planning featured products, and coordinating with the marketing team on live session themes and promotions. Stay updated with current trends, customer preferences, and social media engagement techniques to enhance live session effectiveness.

JOB REQUIREMENT:

Previous experience in retail, sales, or customer service; experience with live hosting or social media engagement is a plus. Comfortable speaking and presenting on camera, with strong communication skills. Knowledge of fashion trends and styling to provide useful advice to customers. Friendly, outgoing, and able to handle both in-person and virtual customer interactions. Basic computer skills and familiarity with social media platforms (TikTok, Instagram, Facebook). Academic / Professional Qualifications - SPM / Diploma Work Experience - At least 1 year of experience in sales / operations / stock management in a retail environment
Job Types: Full-time, Contract

Pay: RM1,700.00 - RM2,800.00 per month

Benefits:

Maternity leave Opportunities for promotion Professional development
Education:

STM/STPM (Preferred)
Experience:

* Retail: 1 year (Preferred)