Job Description

Zhao Xi TCM Centre Hiring! Full Time Branch Coordinator in Selangor, Earn up to MYR 5,500 - Ricebowl

Branch Coordinator

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MYR4,000 - MYR5,500 Per Month

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Posted 16 hours ago Closing 4 Apr 2025

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Requirements

• Candidates must possess at least Diploma.
• A minimum of a tertiary education with at least 3 years of relevant experience in a similar role.
• Proficiency in Mandarin is an added advantage.
• Must possess own transportation.
• Proven leadership and management capabilities.
• Strong passion for the retail and healthcare industries.
• Willingness to work on weekends and public holidays.
• Applicants must be willing to travel to various outlets within the Klang Valley, as needed.
• Proficient in computer skills, including but not limited to Microsoft Word, Excel, PowerPoint, and email functions.

Responsibilities

• Ensure operational efficiency and productivity through effective management of staff, inventory, and space.
• Perform regular stock counts and maintain accurate inventory procurement management.
• Guarantee smooth day-to-day operations, ensuring high standards of service, cleanliness, overall customer experience and patient care.
• Resolve patient complaints professionally and diplomatically, providing excellent customer service when needed.
• Supporting physicians, clinic assistants, and other department staff to ensure a collaborative and effective environment.
• Handle responsibilities such as hiring, scheduling, overseeing all aspects of the facility's operations, billing system, implementing policy updates, ordering stock and equipment.
• Provide training for branch and assistant branch admin staff, along with clinical team members, to ensure systems are properly implemented.
• Participate in interdepartmental meetings, such as management and branch meetings.
• Coordinate closely with departments HOD ensure smooth cross-functional collaboration.
• Perform ad hoc tasks as required to support the success of every branch.

Benefits

• Salary (Based on working experience).
• EPF, SOCSO, and EIS.
• Bonus.
• Annual Leave.
• Medical Benefit.
• Comprehensive Insurance Coverage.

Skills
Customer Service Attention to Detail Organizational Skills Communication Skills Problem-Solving Microsoft Office Leadership
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