Job Description

Manage and supervise administrative tasks in the clinic, including patient registration, record-keeping, and billing procedures. Ensure compliance with standard operating procedures (SOPs) established by the HQ. Act as a liaison between the clinic and HQ, communicating operational updates, requirements, and issues. Provide regular reports to HQ on clinic activities, performance metrics, and operational challenges. Oversee patient services, ensuring a high level of service quality and patient satisfaction. Coordinate patient scheduling, appointments, and inquiries, aiming for optimal patient flow and experience. Manage inventory levels of medical supplies and equipment, coordinating with HQ for procurement as needed. Maintain proper stock levels and monitor supply chain processes in line with HQ guidelines. Support healthcare professionals in delivering patient care, ensuring adherence to clinical protocols and standards set by HQ. Ensure compliance with healthcare regulations and standards at the clinic level. Facilitate effective communication between clinic staff and HQ, conveying information, updates, and directives. Prepare and submit regular reports to HQ on clinic operations, financials, and performance indicators.
Qualification & Experince

Diploma or Bachelor's degree in Healthcare Administration, Business Administration, or related field. Prior experience in clinic management or healthcare administration is preferred. Proficiency in computer applications, including MS Office suite. Excellent communication skills in English and Malay, both written and verbal. Strong organizational skills, attention to detail, and the ability to multitask effectively. Customer-centric approach with a commitment to delivering quality patient care. Knowledge of healthcare regulations and compliance standards in Malaysia. Ability to work independently, demonstrate problem-solving abilities, and adapt to changing clinic needs. Ability to work long hours and after official working hours.
Kindly contact us and send your latest resume at 011-55769572

Job Type: Full-time

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

Maternity leave
Work Location: In person