Job Description

Branch Management Training & Development

Participate in management meetings, planning session and leadership activities Attend structured departmental rotations (Sales Services, Admin, Parts) to build functional knowledge

Sales Operations Support

Assist the sales team in lead generation, deal closing, and customer follow-ups Understand pricing strategies, stock availability, and product positioning for UD and Foton trucks Monitor sales targets, market trends, and competitor analysis for branch-level planning

Service Department Familiarization

Learn key workshop operations including job card control, scheduling, and productivity tracking Support service team in customer coordination Gain knowledge of warranty claim processing, service revenue management and parts planning

Customer Engagement & Retention

Conduct customer visits, delivery handovers, and service reviews Learn to handle customer escalations and provide feedback to improve satisfaction levels Support implementation of aftersales initiatives to boost repeat business

Operational Oversight

Understand branch administrative processes, including invoicing, claims and logistics Observe and assist in manpower planning, scheduling and productivity reviews Learn to manage cost controls and resource allocation at branch level

Performance Monitoring & Reporting

Assist in preparing sales and service reports for HQ submission Track branch KPIs and help identify gaps or areas needing improvement Contribute to forecasting , budgeting, and strategic review exercises

Leadership & People Development

Participate in coaching sessions, team discussions, and staff briefings Learn HR-related functions such as performance reviews, attendance monitoring, and conflict resolution Support initiatives to build a positive and motivated team environment

Transition Planning

Regularly review readiness and development progress with Senior Manager Demonstrate increasing independence in managing branch matters as training progresses Prepare to assume full responsibility as Head of Branch upon meeting performance expectations
Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM5,000.00 per month

Benefits:

Health insurance
Application Question(s):

Your current salary? Your expected salary? Your notice period?
Experience:

automotive: 2 years (Preferred)
Work Location: In person