Job Description

What you'll be doing

Manage and lead a team of Customer Service Representatives and Logistics Coordinators to deliver outstanding service to our clients Develop and implement operational strategies to drive productivity, profitability and customer satisfaction Oversee inventory management, logistics planning and delivery scheduling to meet client requirements Analyse branch performance data and identify areas for improvement Collaborate with the Regional Manager to set and achieve sales and operational targets Foster a positive, engaged and high-performing team culture Ensure compliance with all relevant policies, procedures and regulations

What we're looking for

Minimum 5 years' experience in a management role within the manufacturing, transport or logistics industry Proven track record of leading and motivating teams to deliver results Strong operational and analytical skills, with the ability to identify and implement process improvements Excellent communication and interpersonal skills to liaise effectively with clients, suppliers and team members Proficient in using data analytics tools to track and report on key performance metrics Degree in Business, Logistics or a related field preferred Knowledge of relevant industry regulations and compliance requirements

What we offer

At JOB ELITE TT AGENCY, we are committed to providing a supportive and rewarding work environment for our employees. Some of the key benefits you can expect include:

Competitive salary and performance-based bonuses Comprehensive health and wellness benefits package Ongoing training and development opportunities Opportunities for career progression within the organisation Collaborative and inclusive company culture
Job Type: Full-time

Pay: RM5,000.00 - RM7,000.00 per month

Work Location: On the road