Job Description

Air Liquide began operations in Malaysia in 1927 and is one of the pioneers of the gas industry in Malaysia. Operating in 11 locations in Malaysia, comprising both sales offices and production facilities, Air Liquide supports our customers through providing innovative solutions at every step of their production, including industrial and specialty gases, energy solutions, application technologies and services. With a strong workforce of 400 employees and business growth through our recent acquisition with nationwide presence, this will provide an exciting experience and journey with the opportunity that is unique yet challenging to gauge the integration and synergy processes that will change the entire competition landscape in Malaysia.The Branch Manager will focus on enhancing sales, profitability, and customer experience in collaboration with our sales team while implementing strategies for market growth and increased Packaged Gas market share.How will you CONTRIBUTE and GROW?

• Responsible for driving sales, profitability, and customer experience in collaboration with the sales team.
• Accountable for the growth and strategy of the Business Development and Packaged Gas market to increase market share in the central region.
• Oversee customer interactions at branches in the central region, coordinating with Packaged Gases Business Unit Operations, including supply chain teams, while managing commercial Packaged Gases activities.
• Work closely with Industrial Merchant ROC, project stakeholders, vendors, and service providers to ensure the success of the Packaged Gas Business Unit.
• Proactively troubleshoot issues, escalate customer pain points, and resolve them within the designated timeline.
• Participate in customer-related activities, including sales, customer service, billing, legal, operations, pricing, and debt collection.
• Engage in special Package Gas Business Unit projects as needed.

Are you a MATCH?

• Bachelor's degree in Engineering, business, marketing, or a related field.
• Proven experience in sales and operations management, preferably within the PAG or related industry.
• xe2x80x8bExcellent communication and interpersonal skills.
• Ability to work collaboratively across functions and with diverse stakeholders.
• Strong analytical and problem-solving skills, with a proactive approach to troubleshooting.

About Air LiquideA world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquidexe2x80x99s scientific territory and have been at the core of the companyxe2x80x99s activities since its creation in 1902.Our Differences make our PerformanceAt Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

Air Liquide