Job Description

Key Responsibilities:

Branch Operations

Oversee daily operations, including cash management, rate board accuracy, and teller supervision Ensure smooth workflow, staff scheduling, and resource allocation to achieve branch targets

Compliance & Risk Management

Ensure full compliance with the

MSB Act

,

BNM guidelines

, and internal SOPs Monitor

AML/CFT, CDD/ECDD, STR/CTR

obligations and escalate risks where necessary Prepare for and support audit and regulatory inspections

Leadership & Team Management

Lead, motivate, and train tellers and frontliners to deliver high performance Conduct performance reviews, coaching, and staff development Foster a compliance-driven and customer-focused culture

Customer Service & Business Growth

Maintain excellent customer service standards and resolve escalated issues Drive branch KPIs, performance targets, and support company growth initiatives
Job Type: Full-time

Pay: RM3,000.00 - RM3,500.00 per month

Benefits:

Free parking Maternity leave Meal allowance Opportunities for promotion Professional development
Ability to commute/relocate:

Johor Bahru (Johor Bahru): Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Please list 2-3 dates and time ranges that you could do an interview. Will you be able to reliably commute or relocate to Johor Bahru for this job?
Experience:

Teller: 2 years (Preferred)
Language:

Bahasa Malaysia (Required) English (Required)
Work Location: In person