Job Description

Responsibilities 1) Residential properties: \xe2\x80\xa2 To lead the team at the said estate/property/building to provide effective, efficient and professional administration to the client; \xe2\x80\xa2 To conduct daily duties in accordance to the approved SOPs (Standard Operation Procedures); \xe2\x80\xa2 To monitor site staffs day to day operation duties and activities to ensure optimum productivity and satisfactory performance of the staffs and vendors (e.g. Security, Cleaning, Landscaping, Pool Cleaning, Electrical supply, Gym, Pest control and other services); \xe2\x80\xa2 To ensure that the site staffs carry out the necessary preventive maintenance, repairs and servicing in order to keep all machineries, equipment and structure on site in safe and good working order; \xe2\x80\xa2 To provide advice and guidance to the site staffs and assist in problem solving on any issues that may arise; \xe2\x80\xa2 To ensure proper cash handling, payment, purchase orders or any documentation are in order that is acceptable to the accounts department and auditors; \xe2\x80\xa2 To ensure all stratified properties that are managed is in accordance to the Strata Management Act; \xe2\x80\xa2 To ensure all licenses and mandatory inspections are carried out according to authority requirements; \xe2\x80\xa2 To propose to the JMB/MC and Operation Manager any proposal for the improvement and betterment of the estate/property/building; \xe2\x80\xa2 To arrange for the JMB/MC monthly or bi-monthly meetings with the necessary meeting minutes; \xe2\x80\xa2 To help prepare for the AGM or EGM as and when needed; 2) Upkeep of building, facilities, equipment and finishing: \xe2\x80\xa2 To ensure all equipment are operational and working efficiently (e.g. Lifts, Escalators, Air-conditioning, pumps, fire-fighting system, CCTV, Door access, ELV equipment and etc); \xe2\x80\xa2 To ensure repairs and maintenance are carried out regularly and parts be replaced using original parts or fittings only. Any replacement of fittings due to parts obsolete or quality issue must be approved by the management before replacement; \xe2\x80\xa2 Follow-up and monitor outsource contractor/supplier on the scheduled preventive maintenance work; \xe2\x80\xa2 To propose any improvement works for the estate/property/building for the betterment of the residents; 3) Resident\xe2\x80\x99s relation and management: \xe2\x80\xa2 To build good relationship and maintain good communication with the resident by receiving feedbacks for improvement and be aware of resident\xe2\x80\x99s concerns; \xe2\x80\xa2 To feedback to the tenant areas for improvement and provide the necessary support where needed; \xe2\x80\xa2 To ensure resident or tenant abide by our house rules and regulations; \xe2\x80\xa2 To take action on any non-compliance by the resident or tenant and execute the necessary penalty or fine as stated in the house rule; 4) Resident\xe2\x80\x99s, Visitors & Public experience: \xe2\x80\xa2 To maintain good public relations with the visitors to the estate/property/building in order to have a good experience and good impression of the estate/property/building; \xe2\x80\xa2 To ensure the safety of the residents or visitors that reside or visit our estate/property/building; \xe2\x80\xa2 To handle any complaint or feedback and take the necessary action needed; 5) Budget and expenses management: \xe2\x80\xa2 To ensure proper, updated and accurate record of the finance records; \xe2\x80\xa2 To propose any expenses to be budgeted for the forthcoming year together with projection of any major expected repairs and maintenance works and submit to the operation manager by end June yearly; \xe2\x80\xa2 To explore avenue to generate and increase income for the estate/property/building concern; \xe2\x80\xa2 To control the expenses prudently by not spending over the given budget; 6) Meetings and reports: \xe2\x80\xa2 To conduct regular meetings within the department and with vendors to ensure good communication and understanding on job performance and expectations; \xe2\x80\xa2 To prepare and present monthly/bi-monthly management meeting slides; \xe2\x80\xa2 To send and update daily report to the approved media (WhatsApp group) in order to update and inform management and the JMB/MC of the progress and situation of the estate/property/building; 7) Others: \xe2\x80\xa2 To perform and undertake any other duties or responsibilities to the best of your capability as and when assigned by the company; Requirements \xe2\x80\xa2 Candidate must possess minimum Diploma / Degree in Property Management or Hospitality Management or Business Studies with at least 4 years\xe2\x80\x99 relevant experiences. \xe2\x80\xa2 Experience in managing residential or commercial property. \xe2\x80\xa2 Proficient in both written and spoken English & Bahasa Malaysia. \xe2\x80\xa2 Computer literate. \xe2\x80\xa2 Possess good personality and PR skills. \xe2\x80\xa2 Self-motivated, able to work independently/team, positive and proactive. \xe2\x80\xa2 Possess leadership abilities to lead and manage teams and projects with minimum supervision.
Mall Management for Aman Central, handling building management and maintenance, shop leasing and tenancy, rental of promotion space and event., organizing event, booth rental, exhibition organizer.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5