Job Description

Job Summary

The Business Administrator plays a vital role in supporting the daily operations, administration, and coordination of Pinnacle Mothercare Academy's training and business development activities. This position ensures the smooth running of office functions, student registration processes, and communication between departments, partners, and clients.

Key Responsibilities

1. Administrative & Operational Support

Manage daily office operations, including documentation, filing, scheduling, and correspondence. Prepare and maintain business records such as invoices, receipts, student registrations, and course reports. Support management in organizing training schedules, class logistics, and event coordination. Liaise with trainers, students, and clients to ensure all activities are well-coordinated.

2. Finance & Reporting

Assist in preparing quotations, invoices, and payment follow-ups. Record and track training fees, supplier payments, and operational expenses. Support the preparation of monthly financial summaries and business reports.

3. Marketing & Customer Relations

Handle inquiries from potential students and clients via phone, email, or social media. Assist in executing marketing campaigns, including social media posting and lead tracking. Maintain databases of students, agents, and business partners.

4. Human Resource Coordination

Support recruitment, onboarding, and attendance tracking for staff and trainees. Maintain employee records, leave applications, and training schedules.

5. Compliance & Documentation

Ensure all company documents, licenses, and agreements are properly maintained and up to date. Assist in preparing official letters, proposals, and reports for partners and government agencies.

Requirements

Diploma or Degree in Business Administration, Management, Marketing, or related field. Minimum 1-2 years of administrative experience preferred (fresh graduates are encouraged to apply). Good command of English and Bahasa Malaysia; Mandarin is an advantage. Proficient in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace. Organized, proactive, and able to handle multiple tasks efficiently. Strong interpersonal and communication skills.

Working Hours

Monday to Friday: 9:00 AM - 6:00 PM
Saturday (Half Day, when required): 9:00 AM - 1:00 PM

Location:

Sunway Velocity, Kuala Lumpur

Employment Type:

Full-Time

Job Types: Full-time, Permanent, Contract, Internship, Fresh graduate, Student job
Contract length: 12 months

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

Additional leave Flexible schedule Maternity leave Opportunities for promotion Professional development Work from home
Education:

Diploma/Advanced Diploma (Required)
Willingness to travel:

100% (Preferred)
Work Location: In person