Job Description

CACEIS is the asset servicing banking group of Cr\xc3\xa9dit Agricole and Santander dedicated to asset managers, insurance companies, pension funds, banks, private equity and real estate funds, brokers and corporate clients.Through offices across Europe, North and South America, and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary and fund administration, fund distribution support, middle office outsourcing, issuer services and transfer agent.With 7,000 employees and a large client base, CACEIS is a European leader in asset servicing and one of the major players worldwideBy working every day in the interest of society, we are a group committed to diversity and inclusion. All our positions are open to people with disabilities.Reference 2024-91652Publication date 30/07/2024Job descriptionBusiness typeTypes of Jobs - Finance / AccountingJob titleBusiness Analyst, Client KPI Reporting M/FContract typePermanent ContractExpected start date24/07/2024Management positionNoJob summaryWhat is the opportunity?
CACEIS was set up in Cyberjaya, Malaysia in July 2023 with approximately 1,000 employees, with the acquisition of RBC investor Services\' European business and Malaysia centre of excellence. As a centre of excellence, the team in Malaysia provides asset services, custody and payments for clients in Europe (Belgium, Ireland, Luxembourg, Switzerland and United Kingdom) with a global operating model that maximises efficiencies across time zones, supports 17/5 operational capability with follow the sun model, enhances scalability of our global operations and the implementation of standardized processes.Region:
Working hours: 10:00AM - 7:00PMWhat will you do?

• Be a local lead responsible for monthly client KPI reporting cycle including data collection (structured and unstructured data), data validation, report production and review.
• Use of VBA macros, SQL, Microsoft Access database, KPI Datamart (Oracle) to generate monthly client KPI, MIS Client Reporting.
• Maintenance of EUC, Microsoft Access Database and SQL to update changes according to client request.
• Work closely with respective Global Client Operations business lines, ensure data and information received and obtained from business SME, business applications are complete, accurate and delivered on time.
• Meet with global client managers to discuss new client reporting requirements and change requirements.
• Set up new Client KPI report in Olis Dish Dash.
• Gain a thorough understanding of metric production and ownership across all locations and work with stakeholders to centralize and standardize the reporting indicators to ensure global consistency and best practices.
• Work closely with other business teams on the data collection, analysis and preparation of various ad hoc requests for management insights.
• Actively collaborate with IT development teams and operational teams to automate data collection processes and management.
• Develop and review End Users Systems (EUC) in collaboration with stakeholders.
• Assist in formalizing operational procedures and documents tasks.

Supplementary InformationWhat\'s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• A world-class training program in financial services.
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

Position locationGeographical areaAsia, MalaysiaCityCyberjayaCandidate criteriaMinimal education levelBachelor Degree / BSc Degree or equivalentAcademic qualification / Speciality

• Undergraduate Business, Finance, or Statistics degree.

Level of minimal experience6-10 yearsExperience

• 6-8 years of experience in financial services, with at least 3+ years ideally in Actuarial Science, Engineering, Business Analytics, Data Science, or Business Analysis.

Required skills

• Analytical thinking, problem solving skills, curiosity and critical thinking when analysing big data.
• SQL query command and understanding.
• Knowledge to navigate different software and online tools (eg. Olis, Camtasia, Power BI etc).
• Data mining and reporting skill, with ability to explore new technologies to enhance the delivery of operating.
• Outstanding business and financial acumen with strong analytical, coordination, communication and presentation.

Technical skills required

• Advanced MS Excel (comprehensive formulas, pivot table, VBA Macro) and PowerPoint presentation skills.

CACEIS