Job Description

i. Scope of Work

• Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
• Construct workflow charts and diagrams; studying system capabilities; writing specifications
• Improve systems by studying current practices; designing modifications
• Recommend controls by identifying problems; writing improved procedures
• Define project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget
• Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
• Maintain user confidence and protect operations by keeping information confidential
• Prepare technical reports by collecting, analyzing, and summarizing information and trends
• Contribute to team effort by accomplishing related results as needed
• Validate resource requirements and develop cost estimate models
• Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs of the client group
• Interpret, evaluate, and interrelate research data and develop integrated business analyses and projections for incorporation into strategic decision-making
• Plan and coordinate the development of primary and secondary market research studies in support of strategic planning and specific marketing initiatives, as required and presents findings of studies to client committees
• Perform daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports
• Review a variety of areas including operations, purchasing, inventory, distribution, and facilities
• Understand and communicate the financial and operational impact of any changes
• Suggest changes to senior management using analytics to support your recommendations. Actively participate in the implementation of approved changes
• Create informative, actionable, and repeatable reporting that highlights relevant business trends and opportunities for improvement
• Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues

ii. Required Skillsets and Experiences

• Has at least 3 years of experience working as a Business Analyst in:
• Defining business problems via in-depth investigation, and gathering of technical and non-technical information, outlining detailed requirements for a digital solution, and ensuring the delivered solution meets the business requirements
• Identifying and prioritizing technical and functional requirements
• Experience in dealing with IT, Digital, Technology and business-related projects. Gathering, validating, and documenting business requirements
• Analyzing various data sets and forecasts
• Modelling business processes and identifying opportunities for process improvements
• Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts
• Creating functional specifications for solutions
• Preparing Product epics, user stories, acceptance criteria
• Conducting user research and interviews and understanding of UIUX
• Delivering digital products by applying Agile Scrum methodology
• Has good communication skills, and stakeholder management skills
• Has experience defining, analyzing, and documenting requirements

Job Type: Contract Salary: RM4,000.00 - RM4,500.00 per month Benefits:

• Flexible schedule
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)