Job Description

The Platform Services team at ZALORA is highly dynamic and energetic. The team is constantly on the lookout for ways to improve our operations to drive ZALORA to be Asia\xe2\x80\x99s leading online fashion, beauty and lifestyle destination. The aim of the Platform Services & Support Team is to provide ZALORA\xe2\x80\x99s strategic brand partners with tailored solutions that will help them grow their business, ranging from fulfilment to marketing, to product photoshoots, data analytics and tech solutions.

As the Platform Services part of our business grows, we are looking for a driven, analytical, and process-oriented Executive \xe2\x80\x98TRENDER - Data by ZALORA\xe2\x80\x99 to join our team. You will lead core tasks and projects for the development and delivery of TRENDER - ZALORA\xe2\x80\x99s proprietary data solution - to provide our brand partners across 6 countries with a monthly circular (among others) of retail insights through meaningful analysis. This is a dynamic role in a growing business where you will work closely with our Commercial team (Platform Services, TRENDER Professional, Account Managers), Operations teams (IT, Seller Help Desk), and external partners, understanding their needs and how we can deliver on them. If you want to be part of building the premier ecommerce destination in one of the world\xe2\x80\x99s most dynamic markets, join us!

Responsibilities:

• Own TRENDER - Data by ZALORA with revenue and # of subscribers as KPIs
• Manage and support the entire service journey from brand onboarding to creation and distribution of TRENDER to invoicing Brands
• Manage Seller databases to ensure they are kept up to date and can be used as a reference to support strategic commercial decision making
• Conduct data collections, analysis and prepare insights presentations on how we can continuously improve and support Brands with Trender service
• Develop, present and execute on Trender Strategic Roadmap with the implementation of a prioritised list of projects with focus on process improvements, Brand experience and equipping Brands with the right insights

Qualifications:

• Bachelor\xe2\x80\x99s Degree or higher; degree in Economics, Business, Engineering, or any related field
• 1 - 2 years experience in business analytics preferred, but open to outstanding fresh graduates willing to learn fast
• Advanced understanding of MS Excel
• Work experience creating analytical reports and dashboards using Google Data Studio. Other tools such as Python, SQL, and Tableau will be an added advantage.
• Able to work independently with attention to detail and the desire to achieve results; Project management experience in driving projects in a timely manner is preferred.
• A self-starter and go-getter, with the ability to learn and perform in a fast-paced environment
• Excellent written and spoken English
• A team player with good communication and interpersonal skills as you will work with other functions or partners
• Work experience in e-commerce or any kind of tech company will be a plus point

The ZALORA Story

ZALORA is Asia\xe2\x80\x99s Online Fashion Destination. Founded in 2012, the company has a presence in Singapore, Indonesia, Malaysia, the Philippines, Hong Kong and Taiwan. ZALORA is part of Global Fashion Group, the world\'s leader in online fashion for emerging markets. ZALORA offers an extensive collection of top international and local brands and products across apparel, shoes, accessories, and beauty categories for men and women. Offering up to 30-day free returns, speedy deliveries as fast as 3 hours, free delivery over a certain spend, and multiple payment methods including cash-on-delivery, ZALORA is the online shopping destination with endless fashion possibilities.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.

Consent Disclaimer

By submitting your application for this role, you consent to ZALORA collecting, using and processing through and in ZALORA\xe2\x80\x99s systems all personal data included in or provided in relation to your application. The purposes for such collection, use and/or processing shall be for conducting of ZALORA\xe2\x80\x99s recruitment requirements for the present role, and identifying and evaluating other roles and career opportunities within ZALORA which you might be a good fit for.

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