Job Description

Job : Operations
Primary Location : Asia-Malaysia-Bukit Jalil KL
Schedule : Full-time
Employee Status : Permanent
Posting Date : 27/Feb/2023, 10:36:36 AM
Unposting Date : Ongoing


RESPONSIBILITIES
Job Responsibilities

• Candidate will be e member of \xe2\x80\x9c Financial Markets Security Ops Service Management \xe2\x80\x9c which enables BAU team in providing world class service to Front office and our clients. i.e. to ensure BAU team\xe2\x80\x99s (FM Securities \xe2\x80\x93 Bonds and Equities) product and Technical needs are fulfilled timely and appropriately by technology and new business enablement stake holders
• He/she Is Expected To
• Be part of the team
• That consolidates the technical needs of Security operations (Financial Market Security Operations)
• Single point of contact \xe2\x80\x98for Operations team to fulfil their technical needs\xe2\x80\x99 and \xe2\x80\x98for technical team to clarify on requirements, testing and deployment\xe2\x80\x99
• Subject Matter expert in business workflows
• Business Analysis (Requirements gathering & Testing)
• Rolling out of new initiatives at operations in relation to process or product. Responsibilities include
• Gathering requirements from operations and business
• Providing requirements to development team
• Preparing and executing functional test cases
• Working closely with technology teams in rolling out changes in production.
• Assist in completion of Documentation for new market and process
• Co-ordination for Training for staff
• That enables new business and products (from operations perspective)
• Custody Account Management to support business in new markets \xe2\x80\x93 Opening of new accounts, Managing periodic documentation (Tax re certification etc..), Closing of accounts etc..
• Liaise with BAU leads in carrying out operational feasibility to support new products that are being offered by business
• That Manage application vendor and internal technical teams to ensure that BAU teams gets timely and appropriate technical support and assistance. And thus enabling BAU team in providing world class service to Front office and our clients
• External and internal application support teams resolved the system incidents as per SLA
• Continuous review of ageing items with support teams and follow up accordingly
• Periodic service review
• Ensure that external and internal application support teams complete RCA and take remedial actions in timely manner
• Partner with different Business and operations teams to understand their current and future needs, work towards solution and support in implement various initiatives
• Maintain a positive working relationship with the business and technical stakeholders internally and externally and drive servicing standards for the division
• Multitasking is essential. Should be able to manage various Project initiatives within the Department, manage cross functional Teams, besides strategy and cost management skills.
• Highly organized individual able to work on multiple project streams simultaneously and clearly display current progress
• Willingness to learn and able to articulate the requirements and issues clearly

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the [country / business unit / function [team] to achieve the outcomes set out in the Bank\xe2\x80\x99s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)

Our Ideal Candidate

• Minimum of 8 years of experience in any international banking operations that includes the below
• At least last the last 4 years with international security (Bonds & Equities) operations and stake holder management (including the technical vendors)
• Exposure to settlement process in international security markets (Like Clearstream, Euro clear, Fed Ny) is must
• Working knowledge in security (Bonds & Equities) operations and workflows \xe2\x80\x93 Settlement , Confirmations and client custody services
• Working knowledge in GLOSS/ GPTM (securities processing platform by Broadridge)
• Effective communication skills and good team player

ROLE SPECIFIC TECHNICAL COMPETENCIES

• knowledge in security (Bonds & Equities) operations and workflows \xe2\x80\x93 Settlement and reconciliations
• Exposure to settlement process in international security markets (Like Clearstream, Euro clear, Fed Ny
• Exposure to GPTM , TLM
• Analytical and reasoning Skills

About Standard Chartered We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers