Job Description

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Client Background: Wide range port

Industry: Maritime Transportation

Location: Port Klang, Selangor

Headcount: 1



What do we provide to you for you to succeed?

• We will offer you a competitive Basic Salary + Allowance
• 5 working days only
• Medical Insurance
• Personal Development Opportunities
• Annual Leave, EPF, SOCSO, EIS

s:

1. Analysis and Planning

Evaluates prospective operational alterations, designs fresh concepts and methodologies, and conducts studies based on operational, economic, and/or financial data to measure the competitive performance of business segments.

Identifies business processes to review. Performs moderately complex research by gathering data from a variety of sources, which may include operational data, metrics, competitor information, and feedback from business partners.

Constructs the business case for changing the current practises, programmes, or processes when required.

Assesses the current status, opportunities, costs and benefits, feasibility, etc.

Prepare a test plan covering all possible test scenarios.

Ensuring the application/products meet user acceptance.

Organize with other team members to plan out the test activity.

2. Execution and Revisions

• To improve business outcomes, collaborate with stakeholders on the design, testing, implementation, and evaluation of business process modifications.
• Plan and execute all levels of testing (System, Integration, and Regression).
• Detect and track software defects and inconsistencies.
• Provide support and prepare project documentation.
• Revise and establish application SOP under the IT department.
• Assess and evaluate ETP system security and work with security executives to comply with IT security policy monthly.

3. Tracking & Reporting

To track development progress against schedule and monitor closely for scope creep of a project and change request. * Develops, modifies, and distributes standard and ad hoc reports/dashboards to better understand the overall business and/or unit.

• Train and follow up closely on the use of BI tools by Westports Users (Power BI, Power Automate, and Data Lake) and implement them on applications.
• Improve ETP Customer Experience and system interface, data, and reporting function.
• Train ETP users on new features and obtain user feedback for improvements.
• Conduct Customer Experience Surveys and feedback quarterly.

Requirements :

Bachelor\'s degree (or equivalent) in information technology or computer science

Strong working knowledge of relevant Microsoft applications, including Visio 2 or more years of experience in analytics and systems development

Proven ability to manage projects and user testing

High proficiency in SQL and database management

Experience in generating process documentation and reports

Excellent communication skills, with an ability to translate data into actionable insights

Extensive experience with data visualization

Proven analytical abilities

Sub Specialization : Information Technology;Business/ IT Analyst
Type of Employment : Permanent
Minimum Experience : 4 Years
Work Location : Selangor
Salary Range : RM 8,000

EPS Consultants