Job Description

The telecommunications industry is changing rapidly with shorter technology cycles, increased capital expenditure requirements, digitization and increasing customer expectations from operators. All of this causes pressure on margins & cash flow requiring operators to transform the way they operate, automating and digitizing their processes, upgrading their technology to leverage the power of cloud, AI and other cutting edge developments.

As the telecommunications industry evolves, we will work with them to help them transform. You will be working on projects across ASEAN and serving the entire telecommunications spectrum including operators, network equipment providers, system integrators, cloud vendors and specialized tool providers.

The opportunity

In this role you will lead the telecommunications market outreach in Malaysia and ASEAN to engage with clients on key issues that the industry faces and help construct solutions to address these issues. You will support the partners and the markets team in any opportunities that are initiated by clients. You will be responsible to create a market for EY offerings across the telecommunications value chain and generate new leads and opportunities based on the client relationships you already have. Additionally, you will be responsible for delivery of key client outcomes on engagements by managing the teams on ground and also client expectations of delivery, helping project teams mitigate delivery risk and identifying key issues that hinder outcomes for the client.

Your key responsibilities:

• You are the day-to-day point of contact for clients and managers on projects. You structure and engage teams to deliver high quality outputs
• Along with senior management, you take the lead in identifying client issues and proposing the most appropriate approach for challenges that the telecommunication industry players face
• You help develop the business and acquire new clients and engagements, including the identification and pursuit of business opportunities by forging strong client relationships
• You build and maintain long-term relationships with senior clients
• You drive strategic discussions regarding business objectives and strategy KPIs
• Delivering qualified solutions to meet business objectives, providing focus to ensure scope and objectives are maintained throughout the project and program life cycles ensuring benefits realization
• Result oriented leadership style, setting achievable goals and leading by example; linking commercial and technical arenas.

Skills and attributes for success

• Strong teaming and communications
• Strong drive to excel professionally, and to guide and motivate others
• Strong analytical and problem-solving skills
• Dedicated, resourceful and able to work under pressure

To qualify for the role, you must have

• A bachelor\'s degree in Electronics/Computer Science/Information Technology/ or any other relevant discipline
• Along with senior management, you take the lead in identifying client issues and proposing the most appropriate approach for challenges that the telecommunications industry faces
• Consultant with minimum of 10 Years proven experience in program and project delivery; providing both business analysis and project management capabilities
• Must have extensive Telco experience and experience in bringing forward a commercial opportunity with a partner
• Exposure to technology and its use in bringing about better experience, efficiency and improving profitability of the players in the industry
• Exposure to telecom network technology with understanding of operations across the value chain
• Product development (CRM and Billing) incorporating both business and regulatory demand
• Understanding of OSS data and data protection
• Data Architecture, Business Intelligence and Data Warehousing, supporting both evaluation and logical design
• Business architecture experience, translating business demand into service areas aiding technical design
• Management Information and Reporting Analysis across multiple domains; Finance, Marketing, Customer Investment and Retention, Operations would be advantageous
• Extensive Major Progamme exposure in highly complex strategic initiatives - driving forward business transformation across multiple companies
• Extensive RFP exposure - developing capability needs and supplier liaison
• Process development for both \'As Is\' and \'To Be\' to aid requirement and solution definition and scoping
• Exceptional quantitative skills enabling identification of key business issues and progression of solutions
• System and API evaluation supporting \'As Is\' Review, system design, application review (RFP)

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you\'ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you\'re ready to take on a wide range of responsibilities and are committed to seeking out new ways to make a difference, this role is for you.

What we offer

EY offers a competitive remuneration package commensurate with your work experience, where you\'ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), where this may be needed, guided by our FWA Policy. Plus, we offer:

• Continuous learning: You\'ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We\'ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We\'ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You\'ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It\'s yours to build.

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