Job Description

• Candidate must prossess at least a Professional Certificate, Advanced / Higher / Graduate Diploma, Degree, Advanced Degree.
• Fluent in English, Bahasa Malaysia, optionally Mandarin.
• Positive attitude, passionate on collaborative teamwork, excel at interpersonal skills.
• Excellent written and verbal communication skills.
• Adaptable to change, able to pivot and find alternate solutions, demonstrated capability in meeting new challenges.
• Good problem solving skills, able to navigate unexpected situations or conditions.
• Critical observer-thinker, bringing fresh perspective and offer intuitive solutions and ideas.
• Demonstrated leadership skills in driving teamwork excellence, conflict resolution.
• Business-minded where applicable with entrepreneurship skill to ensure business success.
• Have strong knowledge of applicable system automation, business solution softwares.

• Identifying new business opportunities: This involves researching and identifying potential clients or industries that could benefit from the BPO services offered by the company.
• Building and maintaining relationships with clients: Business development professionals in a BPO company need to be able to develop strong relationships with clients to understand their needs and offer customized solutions. This may involve regular communication and collaboration with clients.
• Developing and executing sales strategies: Business development professionals need to develop and execute effective sales strategies to meet revenue targets. This may involve lead generation, cold calling, email marketing, and other outreach activities.
• Conducting market research: BPO companies need to stay up-to-date with industry trends and competition. Business development professionals may be responsible for conducting market research and analyzing data to inform business decisions.
• Collaborating with internal teams: Business development professionals need to work closely with internal teams, including operations, marketing, and finance, to ensure that the BPO services offered are meeting clients\' needs and delivering value.
• Negotiating contracts and agreements: Business development professionals need to negotiate contracts and agreements with clients and partners to ensure that the terms are favorable for the company.
• Representing the company at industry events: Business development professionals may need to represent the company at industry events, conferences, and trade shows to build the company\'s brand and generate leads.

• KWSP
• SOCSO
• Annual and medical leave shall be in accordance with the prevailing Labour Law

• Annual Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Performance Bonus
• Company Trip
• 5 Working Days

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