Job Description

Job Responsibility Consumer Sales: Engage directly with potential customers, understand their needs, and guide them from interest to purchase. Commercial Sales: Develop relationships with business clients such as cafes and restaurants, offering tailored solutions that highlight our bakery\'s unique offerings. Order Fulfilment & Customer Service Oversee the entire order process, ensuring accuracy, quality, and timely delivery. Ensure each order is complete with the correct message cards and any additional add-ons, packaged thoughtfully to enhance the customer\'s experience. Act as the primary contact for customer inquiries, providing prompt and effective solutions to build loyalty. Vendor Management & Supply Optimization Analyze and select vendors based on quality, price, and reliability. Maintain strong relationships and negotiate terms that support our bakery\'s goals and budget. Operational Efficiency & Business Improvement Work alongside management and the bakery team to integrate customer feedback and market trends. Propose and implement enhancements in our offerings, service standards, and operational processes. Job Requirements Join us as a Business Development Executive where you\'ll play a crucial role in broadening our bakery\'s market footprint and streamlining our operations. This position entails engaging with sales leads, establishing business relationships, overseeing vendor communications, and ensuring a delightful customer experience all in the sweet context of our bakery\'s offerings. Your Qualifications Education: A Diploma or higher in Business Administration, Marketing, Operations Management, or a related field. Experience: Fresh graduates are welcome. Experience in sales, customer service, or vendor management, particularly in the food and beverage industry, is advantageous. Language Skills: Proficient in English and Mandarin. A working understanding of Bahasa Malaysia is a plus. Personal Traits: Seeking a proactive, detail-oriented individual ready to tackle the challenges of the bakery business. A robust passion for growth and customer satisfaction is vital. Technical Skills Proficient in Microsoft Office (Excel & Word) for reporting and analysis. Savvy with messaging tools like WhatsApp, Messenger, or basic CRMs for effective communication and customer relationship management. Some familiarity with automation tools for messaging/emails or routine tasks to enhance operational efficiency. Work Schedule: This position requires a commitment to work 6 days a week, including weekends. The rest day will vary from week to week, depending on the operational needs of the bakery. Candidates should be flexible and adaptable to a changing schedule, ensuring we meet our business goals while also supporting the well-being of our team. Job Benifits Career Advancement: Opportunities for growth in an expanding business. Competitive Pay: A fair salary with EPF, SOCSO, and medical benefits. Skill Development: Continuous opportunities to build your abilities and knowledge. If you\'re eager to contribute to a vibrant bakery and make a meaningful impact, we\'re excited to welcome you aboard. Let\'s craft delightful experiences together!

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