Job Description

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Working Hour: Mon-Fri (9am-6pm) Working Location: Klang Modern Office Environment

Job Responsibilities:

Develop and maintain relationships with new and existing clients. Respond promptly to outdoor sales' client inquiries, providing accurate and tailored logistics solutions. Handle follow-ups to ensure client satisfaction and foster long-term partnerships. Identify new business opportunities and generate leads through various channels. Prepare and present quotations, pricing proposals, and service agreements. Negotiate terms with clients to achieve profitable sales outcomes. Collaborate with operations and customer service teams to ensure seamless shipment handling. Oversee the preparation of necessary documents such as shipping schedules, and customs forms. Provide regular sales performance reports and insights to the sales manager. Address customer complaints and resolve issues promptly to maintain a high level of satisfaction. Provide clients with updates and advice on best practices for shipment handling and cost optimization. Cold calling to potential clients or customers via phone to generate interest and leads.

Job Requirement:

Minimum Diploma/Degree in Business Administration, Logistics, or related field. 1-3 years of sales experience in the logistics or freight forwarding industry preferred. Strong interpersonal and communication skills, both written and verbal. Excellent negotiation and presentation skills. Familiarity with logistics services (freight forwarding, warehousing, customs clearance, etc.) is an advantage. Customer-oriented mindset with a proactive approach to problem-solving. Highly motivated, independent, and results-driven. Strong organizational and time-management skills to handle multiple tasks effectively. A team player who thrives in a collaborative environment. Ability to work in a fast-paced, deadline-driven environment. Knowledge of local and international logistics regulations is a plus. Fluency in English and Malay.
Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM4,000.00 per month

Benefits:

Health insurance Maternity leave Opportunities for promotion Professional development
Work Location: In person